topic Re: PLEASE MODS, post a update PLEASE in Get Support

PLEASE MODS, post a update PLEASE

seltaeb1956 — Wed, 05 Jan 2022 05:43:08 GMT

It would really be appreciated if a moderator, could please post a update on whats going on with failed activatiions, I have been waiting 4 days now for a reply, my credit card has been charged, but cant access webpage, cant use phone, porting is in limbo......PLEASE we all realize there is a huge problem, but someone needs to post something telling us it is being worked on or whatever. Thanks

Re: PLEASE MODS, post a update PLEASE

pizza — Sun, 20 Nov 2016 14:59:24 GMT

Hear, hear

Re: PLEASE MODS, post a update PLEASE

IbbyK — Sun, 20 Nov 2016 15:05:27 GMT

@seltaeb1956 "but someone needs to post something telling us it is being worked on or whatever. Thanks"

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It is being worked on. Be patient. 🙂

Re: PLEASE MODS, post a update PLEASE

Kylam1015 — Sun, 20 Nov 2016 18:55:07 GMT

I agree! The Mods should post a common problems thread and list out approximate wait times. I don't even know if they've seen my email/pm and are working to resolve the problem or simply ignored it. You see ppl on the forums posting about no reply for days, even just a quick reply saying "we're swamped and we know your problem and will work on it" will be an indication of service.

Re: PLEASE MODS, post a update PLEASE

Antiloop — Sun, 20 Nov 2016 19:20:09 GMT

Agreed... MODS need to update their clients on what is happening.

Or this promo will be a complete failure.