topic Re: Porting problems... in Get Support

Porting problems...

Antiloop — Wed, 05 Jan 2022 05:43:01 GMT

So both my sister and father have activated their SIM cards on Public Mobile last Thursday (17th)

Both are having the same issue with 'partial port'

They both can make calls but CAN'T Receive calls....

I have messaged multiple MODs with the proper information for both their accounts, but still have had 0 response.

What kind of wait time can we actually be expecting before this is actually resolved?!

Re: Porting problems...

riversday — Sun, 20 Nov 2016 14:13:32 GMT

Unfortunately you'll have to be patient because they are dealing with a high volume of activation requests and porting requests. They'll eventually get to you. It's well worth the wait, I promise 🙂

Re: Porting problems...

Mary_M — Fri, 25 Nov 2016 17:04:19 GMT

Hey @Antiloop,

Good news - both ports have been completed! Your as of yesterday and your sisters, as of today 🙂

Welcome to PM,

Mary