topic Re: Activation failed in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-failed/m-p/102995#M109407 They can't login to their account unfortunately.<BR /><BR />You'll need a mod<BR /><BR /><A href="http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/m-p/85858#U85858" target="_blank">http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/m-p/85858#U85858</A> Sun, 20 Nov 2016 08:00:47 GMT Rockdaddy22 2016-11-20T08:00:47Z Activation failed https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-failed/m-p/102827#M109404 I just activated a new Sim for the new 40 plan, I followed instructions and my credit card got charged for 120 but now I can't call send text or use any data. I can't also login to my account. What should I do? Wed, 05 Jan 2022 05:42:20 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-failed/m-p/102827#M109404 jmhpalma 2022-01-05T05:42:20Z Re: Activation failed https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-failed/m-p/102843#M109405 Also when I try to text I get this message Sorry, your current plan does not include text messaging. To update your plan to include texting and for info about your account visit selfserve.publicmobile.ca Sun, 20 Nov 2016 05:19:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-failed/m-p/102843#M109405 jmhpalma 2016-11-20T05:19:42Z Re: Activation failed https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-failed/m-p/102991#M109406 <P>Try going back into your account and changing the plan as if you're an existing customer.</P> Sun, 20 Nov 2016 07:57:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-failed/m-p/102991#M109406 Gee 2016-11-20T07:57:58Z Re: Activation failed https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-failed/m-p/102995#M109407 They can't login to their account unfortunately.<BR /><BR />You'll need a mod<BR /><BR /><A href="http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/m-p/85858#U85858" target="_blank">http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/m-p/85858#U85858</A> Sun, 20 Nov 2016 08:00:47 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-failed/m-p/102995#M109407 Rockdaddy22 2016-11-20T08:00:47Z