topic Re: Porting from Telus in Get Support

Porting from Telus

canucks4life — Wed, 05 Jan 2022 05:41:40 GMT

Anyone know if there are any issues if you port in one number but are leaving the second number active with Telus? Hoping it isn't all or nothing?

Reason for leaving one number active with Telus would be to keep bundle discount on home services.

Re: Porting from Telus

hummuschips — Sun, 20 Nov 2016 03:11:23 GMT

It shouldn't be a problem. Were the Telus phones on a sharing plan or were they just separate lines on one account? The account will stay active with the line that you didn't port.

Re: Porting from Telus

Vanterax — Sun, 20 Nov 2016 03:14:11 GMT

I ported two numbers from Telus 2 days ago. Both were on a shared 4GB plan. They ported within seconds with no issues. Got a "sorry to see you go" email from Telus within seconds of initiating the porting.

Re: Porting from Telus

canucks4life — Mon, 06 Feb 2017 20:10:26 GMT

Just a follow-up on this my friend should use Telus account holder name NOT subscriber name for authorized user on port-in correct?

Re: Porting from Telus

srlawren — Mon, 06 Feb 2017 22:55:24 GMT

@canucks4life that's correct. You can sign up for the PM account with whatever name you like, but the name on the porting request form has to match what Telus has on record as the account holder there.

Re: Porting from Telus

Triton72 — Thu, 16 Feb 2017 03:33:21 GMT

Other line will stay active. I went as far as porting an ideticall from bell and it worked and main line stayed active will bell.