Unable to activate my SIM. My number showing as my wife's number in PM system. Tired of waiting.

ledzeppelin — Wed, 05 Jan 2022 05:41:33 GMT

I've reached PM through several channels, but not getting help since 3 days.

My wife activated her SIM 3 weeks ago - she used my rogers number as alternate number. Even though she ported her Chatr number and all calls from her cell shows her correct ported number, her online account shows my Rogers number as her number.

Now, when I try to activate my PM SIM, it is not letting me port my Rogers number. Getting message 'Sorry, the number you entered is invalid. Please ensure you have entered the number correctly. If you continue to receive this message, please visit our online Community at publicmobile.ca/community' .

Its definitely because PM system has stored my number as my wife's number. Please fix.

@Mary_M @Shazia_K @Jeremy_M - I beg you to help. Please.

Re: Unable to activate my SIM. My number showing as my wife's number in PM system. Tired of waiting.

ledzeppelin — Sun, 20 Nov 2016 23:21:12 GMT

Hi @Mary_M @Shazia_K @jeremy_M - Any update on this request ? I'm not able to activate.

Re: Unable to activate my SIM. My number showing as my wife's number in PM system. Tired of waiting.

ledzeppelin — Wed, 23 Nov 2016 00:58:55 GMT

Why no mods are replying to me ?

topic Re: Unable to activate my SIM. My number showing as my wife's number in PM system. Tired of waiting. in Get Support

Unable to activate my SIM. My number showing as my wife's number in PM system. Tired of waiting.

Re: Unable to activate my SIM. My number showing as my wife's number in PM system. Tired of waiting.

Re: Unable to activate my SIM. My number showing as my wife's number in PM system. Tired of waiting.