topic Re: Some help please I need to unlock an old PM phone in Get Support

Some help please I need to unlock an old PM phone

Tiny75 — Wed, 05 Jan 2022 05:40:53 GMT

Hi I'm a long time Public Mobile customer and need help unlocking an old Public Mobile Samsung phone

I want to give it to my son he has an phone service with the other guys LOL

Could somebody please lead me in the right direction thank you in advance

Re: Some help please I need to unlock an old PM phone

NDesai — Mon, 27 Aug 2018 04:01:48 GMT

@Tiny75 You will need to contact the Moderator_Team with the phone info and they will get it unlocked free of charge.

Re: Some help please I need to unlock an old PM phone

Tiny75 — Mon, 27 Aug 2018 04:03:39 GMT

thank you I see you left a link for me I will try

Re: Some help please I need to unlock an old PM phone

popping — Mon, 27 Aug 2018 04:16:15 GMT

@Tiny75

Did you got this Sansung phone from PM?

I don't know PM sells phone. It may be during the period which Telus were switching orginal PM user from CDMA phone to SIM card phone.

If yes, you can send a private message to moderator to get the unlock code.

Click the following link to send a private message to Community Moderators to ask for help.
Please include your PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue

Don't know your pin?--provide any 3 of the following:
- Complete mailing address,
- Email address,
- Alternate phone number,
- Date of birth,
- Last top up date & amount

Community Moderators are available from:
Monday to Friday from 9am (EDT) to 9pm (EDT)
Saturday and Sunday from 9am (EDT) to 7:30pm (EDT)

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Some help please I need to unlock an old PM phone

Tiny75 — Mon, 27 Aug 2018 04:09:09 GMT

Thank you

Re: Some help please I need to unlock an old PM phone

popping — Mon, 27 Aug 2018 04:18:26 GMT

@Tiny75 wrote:
Thank you

Please include the IMEI number from your Samsung phone in the private message to the moderator. Moderator will need it to lookup the unlock code for your phone.

You can retrieve the iIMEI number by dialing the code *#06# into the Samsung phone dialer app.