https://productioncommunity.publicmobile.ca/t5/Get-Support/Double-payment-no-refund/m-p/102274#M108754 Hi,<BR />I accidental made a double payment and contacted admin (Syed) says I cannot get a refund for one of the payments. He did not even offer me an alternative solution and just put a wall up. What kind of Customer service are you providing public mobile?? I've only had just over one month of service and I've paid nearly $300 for service??<BR />I had signed up in October and then changed my plan to take advantage of the promo that was recently offered. All I wanted to do is change my plan and be able to use it asap.<BR />I've read on past posts here that this seems to be an issue already with other people. Please help.<BR /><BR />Thank you. Wed, 05 Jan 2022 05:40:49 GMT Momomo123 2022-01-05T05:40:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Double-payment-no-refund/m-p/102274#M108754 Hi,<BR />I accidental made a double payment and contacted admin (Syed) says I cannot get a refund for one of the payments. He did not even offer me an alternative solution and just put a wall up. What kind of Customer service are you providing public mobile?? I've only had just over one month of service and I've paid nearly $300 for service??<BR />I had signed up in October and then changed my plan to take advantage of the promo that was recently offered. All I wanted to do is change my plan and be able to use it asap.<BR />I've read on past posts here that this seems to be an issue already with other people. Please help.<BR /><BR />Thank you. Wed, 05 Jan 2022 05:40:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Double-payment-no-refund/m-p/102274#M108754 Momomo123 2022-01-05T05:40:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Double-payment-no-refund/m-p/102292#M108755 <P>When did you sign up in Oct. and when did you change to the new promo plan?</P><P>&nbsp;</P><P>I got the double payment issue too, once everything is up and running double check with your CC statement/bank account again.</P><P>&nbsp;</P><P>If the charge doesn't go away notify CC and they'll take care of I guess.</P> Sat, 19 Nov 2016 23:23:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Double-payment-no-refund/m-p/102292#M108755 akpo 2016-11-19T23:23:24Z