topic Re: Thank you MOD in Get Support

Thank you MOD

jimmyche — Wed, 05 Jan 2022 05:40:38 GMT

The time is now 5:43pm EST. The above Mods are still here trying to help everyone out.

I came on board totally understanding the advantage and limitation of Public Mobile. I was told that normally there are only 2 mods during the weekend. But obviously others from PM are also stepping in to provide as much help as possible.

You guys are doing a wonderful job.

I would like to take this opportunity to thank you all. Your support is much appreciated.

Re: Thank you MOD

akpo — Sat, 19 Nov 2016 22:47:29 GMT

There are mods working on the weekends too? That's awesome. Keep it up!

Can someone help me finalize my port? Everything works but phone can't get incoming calls 😛

Thanks mods!

Re: Thank you MOD

eazybelle — Sat, 19 Nov 2016 22:51:47 GMT

Agreed.

Re: Thank you MOD

eazybelle — Sat, 19 Nov 2016 22:52:35 GMT

@akpo When did you do your port? I would wait up to 24 hours for the port to complete. Usually incoming calls/texts take longer to complete.

Re: Thank you MOD

akpo — Sat, 19 Nov 2016 23:12:22 GMT

It's been about 48 hours or so, maybe I should try cancelling with Rogers because everything else has fully ported over great (phone number, text, data, outgoing calls), minus the incoming calls?

Re: Thank you MOD

cheeseburger — Sat, 19 Nov 2016 23:15:55 GMT

Cancelling with Rogers is not a good idea.

The porting process will cancel the account once complete.

I would just wait it out.

Re: Thank you MOD

akpo — Sat, 19 Nov 2016 23:31:17 GMT

Awesome, thanks Cheeseburger. I'll wait it out.

Re: Thank you MOD

jdodd1079 — Sat, 19 Nov 2016 23:33:21 GMT

Thanks everyone for answering questions and helping us get sorted!!

Re: Thank you MOD

prasprime — Sun, 20 Nov 2016 00:23:42 GMT

@Mary_M @Caroline_D @Jeremy_M @Brooke_C

How do I know which moderator works in weekend and which works in weekdays?

I need help asap..

Refer: http://productioncommunity.publicmobile.ca/t5/Getting-Started/Choose-Phone-Number-Option-is-not-working-Either-Transfer-your/td-p/102239