topic Re: Cannot receive incoming calls. in Get Support

Cannot receive incoming calls.

Leena_sachdev — Wed, 05 Jan 2022 05:40:07 GMT

Until yesterday i couldnt use my service but today I got my service and I thought every thing is working fine now. But I got to know that I cannot receive incoming calls. If anybody's calling it straight aways goes to my Voice mail. What the hell is this?? This is so frustrating i swear.

Re: Cannot receive incoming calls.

Leena_sachdev — Sat, 19 Nov 2016 20:50:52 GMT

Where are all the MODS???

Re: Cannot receive incoming calls.

hummuschips — Sat, 19 Nov 2016 20:52:40 GMT

Did you create a new number or port in an old number? If you were porting in a number, does your old SIM happen to still work or is it already deactivated?

Re: Cannot receive incoming calls.

Leena_sachdev — Sat, 19 Nov 2016 20:53:53 GMT

I ported on an old number and that is still working.

Re: Cannot receive incoming calls.

piepie — Sat, 19 Nov 2016 20:56:00 GMT

@Leena_sachdev Your number is still in the middle of porting, it doesn't happen instantly unfortunately. You can shoot the mods a PM on here or try Twitter. But please bear in mind that there are a lot of others experiencing the same problem due to this promotion. Best of luck!

Re: Cannot receive incoming calls.

Leena_sachdev — Sat, 19 Nov 2016 20:56:51 GMT

How much time will it take to be completely okay any idea?

Re: Cannot receive incoming calls.

Wayne — Sat, 19 Nov 2016 21:04:46 GMT

I got the same problem with my porting. I can use data and outgoing calls work, but I cannot receive incoming calls. It's been a day now. I messaged the mods, but no response yet.

Re: Cannot receive incoming calls.

jchung021 — Sat, 19 Nov 2016 21:11:09 GMT

Just ported over right now and can't recieve calls. Data and outgoing calls work. Will wait and see.

UPDATE:

It works now! Recieved a text from PM 30 mins after activation. I ported from Bell if that makes a difference.

"Public Mobile here: Your transfer request has been completed successfully. Welcome to Public Mobile and thank you for joining us!"

Re: Cannot receive incoming calls.

amin4s — Sat, 19 Nov 2016 21:09:27 GMT

It's been a week and I still cannot receive incoming calls. I've switched my number from Chatr. Any help?