topic Re: Not receiving text messsges from 722-258 in Get Support

Not receiving text messsges from 722-258

petah — Wed, 05 Jan 2022 05:38:35 GMT

Loving the service so far switching from Rogers. However, there is a problem: I have subscription on txt notifications from RBC for my VISA purchases and I am unable to receive any txts from 722-258.

I am able to receive from others such as 578-277, 520-22(Microsoft) and friends without issues.

Any ideas? Thanks

Re: Not receiving text messsges from 722-258

daredogg — Sat, 19 Nov 2016 14:06:41 GMT

Maybe remove and re-add the text notifications?

How long ago did your port complete?

Re: Not receiving text messsges from 722-258

petah — Sat, 19 Nov 2016 14:53:54 GMT

Tried that already... no go.

Port was completed successfullly Nov 9, 2016

Re: Not receiving text messsges from 722-258

3dMax — Sat, 19 Nov 2016 21:10:51 GMT

The same for me and my wife.

Ported numbers from FIDO 3 days ago. No text messages from RBC since then.

Re: Not receiving text messsges from 722-258

petah — Sun, 20 Nov 2016 00:19:28 GMT

Glad I am not the only one. Perhaps it's being blocked?

Re: Not receiving text messsges from 722-258

3dMax — Sun, 20 Nov 2016 15:16:07 GMT

On the one hand I don't see PM in RBC compatible carriers list. However Telus is there.

On the other hand there was a thread about almost the same issue with Chatr about year ago where they blacklisted this number.

Re: Not receiving text messsges from 722-258

3dMax — Sun, 25 Dec 2016 19:29:32 GMT

So today I've started to get text messages from RBC again.
I'm not sure about reason for that - I haven't changed any settings since November neither got any message from PM.

However earlier this day I enabled masterpass for my credit card and RBC was asking about some info during this process.

My wife though still has issues.