topic Password Reset in Get Support

Password Reset

Kev1 — Wed, 05 Jan 2022 05:38:33 GMT

Hello, about a month ago i purchased a sim card and public mobile plan. There was a mix up when the account on the public mobile site was created and i havent been able to login (incorrect password). After unsuccessfully attempting to reset my password with the automatic password reset function, I was told to come here. I messaged a moderator regarding the password reset on Monday and have yet to hear back from them.

Help please.

Re: Password Reset

will13am — Thu, 23 Aug 2018 17:50:21 GMT

@Kev1, moderator team workload has been higher than normal in recent times. Response times are therefore longer than normal. Rest assured your response will be looked into. Please don't send multiple private messages as this will only cause more delay. Stay patient in the mean time.

Re: Password Reset

Kev1 — Fri, 24 Aug 2018 21:56:55 GMT

Ok, thanks