topic Re: Unable to port from Wind Mobile in Get Support

Unable to port from Wind Mobile

anom — Wed, 05 Jan 2022 05:37:42 GMT

Hi Guys,

I am trying to activate my sim card but was unable to port from Wind Mobile.

Any help would be appreciated.

Thank you.

Re: Unable to port from Wind Mobile

Pier — Sat, 19 Nov 2016 02:15:47 GMT

Hi @anom

If it's impossible to port your number from wind now, just take or choose a temporary number and you'll port your number out after the process.

Good luck!

Re: Unable to port from Wind Mobile

Kaiyo — Sat, 19 Nov 2016 02:16:22 GMT

Where are you stuck at? or what error does it say?

Re: Unable to port from Wind Mobile

anom — Sat, 19 Nov 2016 02:20:59 GMT

Hi @Pier, Thanks for the info.

Re: Unable to port from Wind Mobile

anom — Sat, 19 Nov 2016 02:22:32 GMT

Hi @Kaiyo, I am stuck the porting part. I have entered my Account #. IMEI, Name, etc. when I press continue it gives me an error saying unable to port please contact Public Mobile Community for more info.

Re: Unable to port from Wind Mobile

Pier — Sat, 19 Nov 2016 02:30:17 GMT

YWC @anom

Re: Unable to port from Wind Mobile

Kaiyo — Sat, 19 Nov 2016 02:32:28 GMT

@anom Try entering the infomation again. Except this time just enter your account number (no spaces or dashes), alt number (e.g. home phone), name that is on your Wind account.

Make sure to check "I am authorize..." before entering any info.

Re: Unable to port from Wind Mobile

Nate_F — Sat, 19 Nov 2016 04:05:06 GMT

Exactly what @Kaiyo said. The trick is to check the "I am the authorized owner" or whatever check box before entering any information. Works twice for me during Wind and Rogers ports.