topic Re: Can't reactivate plan funds are avail in Get Support

Can't reactivate plan funds are avail

Viprvix — Wed, 05 Jan 2022 05:36:55 GMT

Want to reactivate my plan it system stuck funds are avail

Phone **********

Account holder

Victor ****

**/**/****

Re: Can't reactivate plan funds are avail

Anonymous — Tue, 21 Aug 2018 20:58:10 GMT

delete your info of here
don't put here to everyone can see it
just you need send a private message >> Click here

In your message put it, please include.

- your Name

- your account number ,if you have it

- your phone number

- your account, 4 digit PIN

- date of birth

- Detailed explanation of specific your issue

- them can help you a lot nice service Team

Waiting for Response, Community Moderators are available from:

Monday to Friday from 9am (EDT) to 9pm (EDT) Saturday and Sunday from 9am (EDT) to 7pm (EDT)

During business hours, we strive to answer all customer messages/inquiries as soon as possible. Usually, that is within an hour, but in peak periods, it could be as much as within 48 hours of receiving the message.

And be patient please

Good Luck

Re: Can't reactivate plan funds are avail

KMG — Tue, 21 Aug 2018 21:00:02 GMT

Are you trying to reactivate the same plan that you had before? If so, you don't need moderator assistance. It can be done through self serve.

If you are trying to reactivate your account on a different plan, then you do need moderator assistance.

Re: Can't reactivate plan funds are avail

krazykiwi — Tue, 21 Aug 2018 21:08:18 GMT

@KMG wrote:
Are you trying to reactivate the same plan that you had before? If so, you don't need moderator assistance. It can be done through self serve.

If you are trying to reactivate your account on a different plan, then you do need moderator assistance.

Also I believe it is a max of 90 days it can be suspended for before it is lost.

Re: Can't reactivate plan funds are avail

lokogan — Tue, 21 Aug 2018 21:34:58 GMT

You may want to send a private message to moderator team for faster asisstance.

Re: Can't reactivate plan funds are avail

RobertQc — Wed, 22 Aug 2018 13:11:09 GMT

@Viprvix wrote:

Want to reactivate my plan it system stuck funds are avail

Phone ***********

Account holder

Victor ****

**/**/****

Sorry you are having trouble, when is your plan renewal date? If it is tomorrow it is "normal" for plan to say suspended and payment will come out tomorrow. If it is not tomorrow and within 90 days see if you can manually make a payment to have your account reactivated automatically. If it does not re-activate only a moderator will be able to access your specific account information. Click this to send them a message Once it reaches 90 days inactive/suspended it will be deleted and removed

If today was your payment due date, then here's what to expect:
1. Expiration of completed period. Account will show "plan expired" sometime before midnight tonight.
2. Conversion of all rewards (including autopay) to available funds at midnight; rewards reset. Payment not collected yet at this point. Account will show "Your account has been suspended" in big red letters.
3. In early hours of the morning, available funds will be used (if any), credit card will be charged (if necessary), plan will be renewed. Account status will then show "active."

I know it can be a little frustrating to wait but send a message to the moderator team and include your name, account number and/or phone number and pin number and they will get back to you asoon as they can between Monday-Friday 9am-9pm (EDT) and Satuday-Sunday 9AM-7:30PM (EDT)

For more information about contacting a moderator Click Here