topic Re: Porting problem in Get Support

Porting problem

cornan99 — Wed, 05 Jan 2022 05:36:45 GMT

Hi,

I sent an private message to Moderate Team yesteray and today moning due to porting problem.

But I didn't any reply till now. if not answer from then How can sole my issue?

Can anybody help me for my issue?

My probelm can call outgoing call but receiving call can't just switch to voice message. That is not assigned call number.

PM website shows my porting number correctly and incoming txt message is fine.

Re: Porting problem

jp2 — Tue, 21 Aug 2018 18:39:40 GMT

The mods take a while to reply they try to respond within 48 hours.

Re: Porting problem

PJC — Tue, 21 Aug 2018 18:40:31 GMT

Unfortunately, nothing you/we can do but to wait for the mods to get on your case.

Re: Porting problem

Anonymous — Tue, 21 Aug 2018 19:32:56 GMT

Waiting for Response, Community Moderators are available from:

Monday to Friday from 9am (EDT) to 9pm (EDT) Saturday and Sunday from 9am (EDT) to 7pm (EDT)

During business hours, we strive to answer all customer messages/inquiries as soon as possible. Usually, that is within an hour, but in peak periods, it could be as much as within 48 hours of receiving the message.

And be patient please

Good Luck