topic Re: Auto payment for Add ons in Get Support

Auto payment for Add ons

infomat — Wed, 05 Jan 2022 05:36:24 GMT

I added adds on 200 min US and Canada Long Distance in August.

I can not find whether this adds on will be included for the next month's payment.

Thanks for your help in advance.

Re: Auto payment for Add ons

GreatCanadian — Tue, 21 Aug 2018 15:16:38 GMT

If you haven't used up all the minutes or data purchased in an addon, they will roll over to the next cycle, and keep doing that until they are used up. But no, you cannot set up autopay for addons. If you need one you have to purchase it manually.

EDIT: I actually purchased that same addon in January, and still have 130 minutes left. I only use it for the rare call to the US.

Re: Auto payment for Add ons

will13am — Tue, 21 Aug 2018 15:15:32 GMT

Add-ons are one time purchases. There's no recurring purchase option. Minutes don't expire and it's for that reason they are one time purchases.

Re: Auto payment for Add ons

stonechucker — Tue, 21 Aug 2018 15:15:45 GMT

Addons for LD will stay until fully used up. They do not renew by cycle.

When your 200 minutes are gone, you will need to purchase it again (if required).

Re: Auto payment for Add ons

wetcoaster — Tue, 21 Aug 2018 15:16:50 GMT

Canadian / US add-on minutes don't expire like your base plan features and are carrying over to the next billing cycle until used up. They have to be purchased manually and don't auto renew.

Re: Auto payment for Add ons

GreatCanadian — Tue, 21 Aug 2018 18:13:06 GMT

Do be aware that US roaming add-ons do expire after 10 days immediately following the purchase, with purchase day counting as Day 1.