https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-help-needed/m-p/100592#M106552 <P>Try to turn your phone off and on</P><P>&nbsp;</P><P>It's an known issue, wait a bit it should work for you.&nbsp;</P> Fri, 18 Nov 2016 21:41:43 GMT swz5005 2016-11-18T21:41:43Z https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-help-needed/m-p/100384#M106551 <P>I received an "Activation Failed" message during a new activation. I did receive a welcoming email with my activation details and my credit card was charged, although I can't login to my self-serve account. I still have service with my old provider and the port of my old number hasn't taken place. No one is READING my pm's, let alone replying. Please help!</P><P>&nbsp;</P><P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/9663">@Shazia_K</a>,&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/10779">@Mary_M</a>,&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/48">@Jeremy_M</a></P> Wed, 05 Jan 2022 05:35:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-help-needed/m-p/100384#M106551 mhamed 2022-01-05T05:35:46Z https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-help-needed/m-p/100592#M106552 <P>Try to turn your phone off and on</P><P>&nbsp;</P><P>It's an known issue, wait a bit it should work for you.&nbsp;</P> Fri, 18 Nov 2016 21:41:43 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-help-needed/m-p/100592#M106552 swz5005 2016-11-18T21:41:43Z