topic RE Sim card Shipping issues in Get Support

RE Sim card Shipping issues

deep_gupta — Wed, 05 Jan 2022 05:35:18 GMT

Hi,

This is Deep Gupta and I wanted to track my public mobile SIM card which I ordered this Monday November 14th 2016 ORDER 94790.

I need to activate my sim for the plan $40.00 4 GB data and unlimited province wide call and unlimited texting.

It's been over 4 business days and have not received it yet. I needed to know is there any way I can pay for the promo plan before the SIM card arrives if so how and please assist me.

The reason i ask is because the promo plan ends on Nov 20th 2016 and sim card doesnt ship on weekends and i read it takes 3 to 7 business days and its already been 4 business days.

Is there any other options if i can pick from any other physical store maybe Telus?

Any help on this will be greatly appreciated.

Please help or provide assistance on this matter.

Thanks

Deep Gupta

Re: RE Sim card Shipping issues

akpo — Fri, 18 Nov 2016 17:13:20 GMT

They are providing sim pick ups ($5 with proceeds to charity) in most of Canada's major urban areas. Details, time+place, should be out soon.

Re: RE Sim card Shipping issues

deep_gupta — Fri, 18 Nov 2016 17:27:30 GMT

Cool thanks for the update...

But i wanted to know if there is a way for my sim card to be tracked as what if i get my sim card in the mail today and if i go to Telus Tower to pick up my sim as well. I will have two sim cards.

This will lead to confusion.

Thanks,

Deep Gupta

Re: RE Sim card Shipping issues

Saray_O — Sun, 27 Nov 2016 19:51:13 GMT

Hi @deep_gupta,

I see that you were able to activate your account later that day! Welcome to Public Mobile 🙂