topic Re: where are the mods? is there a cue? phone hasen't worked over 24hrs? lossing clients.... in Get Support

where are the mods? is there a cue? phone hasen't worked over 24hrs? lossing clients....

gbokodi — Wed, 05 Jan 2022 05:34:13 GMT

what is going on? seriously?

i messaged some mods yesterday...guess there off today? ohh well?

how do i fix my phone? this is INSANE...we have to rely on mods to msg us back?

can't send/recieve txt

can't recieve incoming calls

WWWOOOOOOOW

Re: where are the mods? is there a cue? phone hasen't worked over 24hrs? lossing clients....

gbokodi — Fri, 18 Nov 2016 14:16:05 GMT

so i have put my wind sim back

i guess i'll wait for someone to message me back? gl to me?

i will be pressing for full refund for the days it does not function until it is 100% functional

Re: where are the mods? is there a cue? phone hasen't worked over 24hrs? lossing clients....

ShawnC13 — Fri, 18 Nov 2016 14:24:57 GMT

Did you request a new number with PM? If you haven't and your Wind SIM is still working that something has gone wrong with your port. Did you receive a message saying your transfer was completed successfully?

Re: where are the mods? is there a cue? phone hasen't worked over 24hrs? lossing clients....

gbokodi — Fri, 18 Nov 2016 14:28:33 GMT

@ShawnC13 wrote:
Did you request a new number with PM? If you haven't and your Wind SIM is still working that something has gone wrong with your port. Did you receive a message saying your transfer was completed successfully?

i don't even know whats going on anymore...frankly i just put my wind sim back and i'm not even going to deal with this garbage.

once the mods decide to message me back or fix it i'll put my PM sim back.....

ohh yeah and i will be requesting full refund for my downtime

Re: where are the mods? is there a cue? phone hasen't worked over 24hrs? lossing clients....

ShawnC13 — Fri, 18 Nov 2016 14:31:29 GMT

@gbokodi wrote:
@ShawnC13 wrote:
Did you request a new number with PM? If you haven't and your Wind SIM is still working that something has gone wrong with your port. Did you receive a message saying your transfer was completed successfully?
i don't even know whats going on anymore...frankly i just put my wind sim back and i'm not even going to deal with this garbage.

once the mods decide to message me back or fix it i'll put my PM sim back.....

ohh yeah and i will be requesting full refund for my downtime

I am asking did you try and port your number over from Wind or did you get a new number. If your wind sim is working then there was an error in the porting or a mistake in the information you entered. @Shazia_K can probably get this sorted for you

Re: where are the mods? is there a cue? phone hasen't worked over 24hrs? lossing clients....

gbokodi — Fri, 18 Nov 2016 14:34:06 GMT

@ShawnC13 wrote:
@gbokodi wrote:
@ShawnC13 wrote:
Did you request a new number with PM? If you haven't and your Wind SIM is still working that something has gone wrong with your port. Did you receive a message saying your transfer was completed successfully?
i don't even know whats going on anymore...frankly i just put my wind sim back and i'm not even going to deal with this garbage.

once the mods decide to message me back or fix it i'll put my PM sim back.....

ohh yeah and i will be requesting full refund for my downtime
I am asking did you try and port your number over from Wind or did you get a new number. If your wind sim is working then there was an error in the porting or a mistake in the information you entered. @Shazia_K can probably get this sorted for you

yes wind, old number, don't remember probably not since i can't recieve txt message or reiceve calls.

i message 5 mods, i created 10 threads, i replied to 100 threads....still hammering the threads hard here

Re: where are the mods? is there a cue? phone hasen't worked over 24hrs? lossing clients....

ShawnC13 — Fri, 18 Nov 2016 14:41:50 GMT

yes wind, old number, don't remember probably not since i can't recieve txt message or reiceve calls.
i message 5 mods, i created 10 threads, i replied to 100 threads....still hammering the threads hard here
Ok I know you are frustrated but there is no need to lie or exagerate to us we are all here to help and see if we can get you up and running without a mod. I mean we can see you haven't done the above when you only have 17 posts. Have you tried to re-do your porting of the phone number to your PM sim

Re: where are the mods? is there a cue? phone hasen't worked over 24hrs? lossing clients....

gbokodi — Fri, 18 Nov 2016 14:44:18 GMT

@ShawnC13 wrote:

yes wind, old number, don't remember probably not since i can't recieve txt message or reiceve calls.
i message 5 mods, i created 10 threads, i replied to 100 threads....still hammering the threads hard here
Ok I know you are frustrated but there is no need to lie or exagerate to us we are all here to help and see if we can get you up and running without a mod. I mean we can see you haven't done the above when you only have 17 posts. Have you tried to re-do your porting of the phone number to your PM sim

again no info...no support....no cue....no nothing

no idea? how do i re-do the porting?

exactly my point i been messaging, posting, creating new threads for the past 24hours

no reply....nothing....same info over and over again recycled

Re: where are the mods? is there a cue? phone hasen't worked over 24hrs? lossing clients....

ShawnC13 — Fri, 18 Nov 2016 15:03:07 GMT

Did you get a message saying your SIM was activated? Sorry for starting at the beginning just trying to see where you are in the process. Go to your self serve page. On the right hand side under profile, the last option is change number click on that and then click transfer wireless number. Make sure to Click that you are authorized to transfer number and have your Account number of your WIND account and for a contact number do not use the number you are porting. If you choose to use the IMEI number from your phone make sure it is the phone Wind has on record for you as this could also cause an issue.

Re: where are the mods? is there a cue? phone hasen't worked over 24hrs? lossing clients....

gbokodi — Fri, 18 Nov 2016 15:05:38 GMT

can't relieve calls
can't send receive send txt

Re: where are the mods? is there a cue? phone hasen't worked over 24hrs? lossing clients....

ShawnC13 — Fri, 18 Nov 2016 15:08:59 GMT

That doesn't tell me if your SIM even got activated correctly. I have offere some direction to try and get you going here

Re: where are the mods? is there a cue? phone hasen't worked over 24hrs? lossing clients....

gbokodi — Fri, 18 Nov 2016 16:50:40 GMT

bump

Re: where are the mods? is there a cue? phone hasen't worked over 24hrs? lossing clients....

TRACYBUDD — Fri, 22 Mar 2019 14:39:14 GMT

I hooked up a friend yesterday and he also cant recieve incoming calls

Re: where are the mods? is there a cue? phone hasen't worked over 24hrs? lossing clients....

computergeek541 — Fri, 22 Mar 2019 16:14:20 GMT

@TRACYBUDD wrote:
I hooked up a friend yesterday and he also cant recieve incoming calls

By any chance, did you request a phone number to be transfered in?