topic Re: No data service in Vancouver area? in Get Support

No data service in Vancouver area?

jimmyche — Wed, 05 Jan 2022 05:33:42 GMT

Anyone else here experiencing data interruption in richmond/Vancouver west area?

No data service since 9:15pm

Re: No data service in Vancouver area?

bryanbreguet — Fri, 18 Nov 2016 06:19:34 GMT

I'm in Vancouver (close to Olympic village) and I indeed don't have data!

Re: No data service in Vancouver area?

ayoung3366 — Fri, 18 Nov 2016 06:22:30 GMT

I just registered today and my data is working perfectly fine in downtown area (burrad st).

Have you set up your APN settings?

Re: No data service in Vancouver area?

kevin_l — Fri, 18 Nov 2016 06:27:05 GMT

@ayoung3366 wrote:
I just registered today and my data is working perfectly fine in downtown area (burrad st).
Have you set up your APN settings?

I'm in Vancouver East, no data as well. Had data earlier in the day, so it's not the APN settings.

Re: No data service in Vancouver area?

chrislee — Fri, 18 Nov 2016 06:26:45 GMT

yeah.. I don't have data right now either. I was in northvan and now back home in burnaby. shows LTE next to signal bar but no actual data. weird.. was working just fine earlier in the day

Re: No data service in Vancouver area?

NDesai — Fri, 18 Nov 2016 06:27:39 GMT

I am not in Vancouver but near there and i can confirm not working for me as well 😞

Re: No data service in Vancouver area?

underperform — Fri, 18 Nov 2016 06:27:50 GMT

I'm in Richmond and I have LTE. Haven't encountered any problems with data today.

Re: No data service in Vancouver area?

FFL — Fri, 18 Nov 2016 06:32:49 GMT

Currently in Surrey, I have data. Was by waterfront two hours ago, data was still working

Re: No data service in Vancouver area?

Mirai26 — Fri, 18 Nov 2016 06:36:04 GMT

No data in Abbotsford neither!

Re: No data service in Vancouver area?

matttang — Fri, 18 Nov 2016 06:39:17 GMT

No data in Vancouver Marpole area atm.

Data was working earlier today when I was in Richmond though. 😮

Re: No data service in Vancouver area?

JohnyNZ — Fri, 18 Nov 2016 06:40:32 GMT

I just registered about 20 minutes ago and I'm getting data. Near the Hastings-Sunrise.

Re: No data service in Vancouver area?

vinions — Fri, 18 Nov 2016 06:48:07 GMT

south-east vancouver near Knight St. bridge. Data is working fine.

Re: No data service in Vancouver area?

jimmyche — Fri, 18 Nov 2016 06:51:36 GMT

@Mary_M

hopefullu it's all good when you start working tomorrow. But please look into it if not..

Re: No data service in Vancouver area?

ASharpTM — Fri, 18 Nov 2016 07:02:44 GMT

Seeing a couple of reports on Twitter from Telus customers as well saying data isn't working for them either. Doesn't seem like it's isolated to just PM.

Re: No data service in Vancouver area?

aip0401 — Fri, 18 Nov 2016 07:40:46 GMT

No, any interruptions would be network wide for all the carriers on the Telus network (i.e. Telus, Koodo, PM).

It's most likely a temporary glitch involving a few towers. If it helps, I'm in the Marpole area and my data's just fine.

Re: No data service in Vancouver area?

jimmyche — Fri, 18 Nov 2016 07:45:08 GMT

I am now up and running again. Richmond near no 4 and alderbridge

Re: No data service in Vancouver area?

matttang — Fri, 18 Nov 2016 07:45:50 GMT

Data is back for me. Vancouver Marpole.

Re: No data service in Vancouver area?

baddie — Fri, 18 Nov 2016 08:03:32 GMT

Data's back up for me as well. South vancouver area.

Re: No data service in Vancouver area?

NDesai — Fri, 18 Nov 2016 08:19:05 GMT

Yup back up for me too 🙂

Re: No data service in Vancouver area?

jkim03 — Sat, 19 Nov 2016 08:11:31 GMT

I'm getting data in South Burnaby.