topic Re: Oneplus X and public mobile? in Get Support

Oneplus X and public mobile?

alannasonfire — Wed, 05 Jan 2022 05:33:25 GMT

Has anyone had any issues activating a oneplus X phone with public mobile.

I had the activation error while setting up a new sim to a new number (no porting) but it's not working.

Has been over 2 hours now..

Could it be the phone?

Re: Oneplus X and public mobile?

mohammedessam — Fri, 18 Nov 2016 02:50:21 GMT

The phone doesn't have to do anything with the activation process, you should contact one of the mods to have your account setup correctly.

Re: Oneplus X and public mobile?

clavije — Fri, 18 Nov 2016 02:52:10 GMT

did you check to see if you phone is ok on PM?

Re: Oneplus X and public mobile?

clavije — Fri, 18 Nov 2016 02:55:50 GMT

sorry but the phone has everything to do with this process , like if was report lose or stolen it will never work

Re: Oneplus X and public mobile?

alannasonfire — Fri, 18 Nov 2016 03:18:00 GMT

Sim also didn't work in an iphone... boo.

Got a text message from public mobile saying your plan does not accept text or calls and also can not access my account online.

Re: Oneplus X and public mobile?

clavije — Fri, 18 Nov 2016 03:24:45 GMT

you know that is a way to check if the phone is ok to work with PM rigth beside were you order a sim you put your IMEI and tells you if the phone is good to go

Re: Oneplus X and public mobile?

vladster — Fri, 18 Nov 2016 03:51:58 GMT

phone works fine. no issues

Re: Oneplus X and public mobile?

srlawren — Fri, 18 Nov 2016 05:25:08 GMT

@alannasonfire it sounds like your account did not properly activate. Both models of OPX are compatible with PM for talk, text, and 3G data; the North American model is compatible for 4G LTE data also.

Re: Oneplus X and public mobile?

underperform — Fri, 18 Nov 2016 06:45:37 GMT

I just activated a sim card on my brother's OPX. Check that the APN is set up correctly and that the voicemail number is active. Maybe try restarting your phone once you activate your sim card.

Re: Oneplus X and public mobile?

srlawren — Fri, 18 Nov 2016 06:55:20 GMT

@underperform helpful but not the problem for @alannasonfire unfortunately. She will require assistance from one of the community moderators.