topic Re: My Account in Get Support

My Account

KimL — Wed, 05 Jan 2022 05:32:30 GMT

Hi there,

I tried the forgot password option and my account is now locked. Who do I contact to reset my password?

Thank you,

Kim

Re: My Account

GreatCanadian — Thu, 16 Aug 2018 02:31:43 GMT

Password reset isn't working. You need to message the moderators to address this issue. At the moment you may have to wait a couple of days for a response.

Re: My Account

Lg85 — Thu, 16 Aug 2018 02:49:10 GMT

@KimL

Please click on the link below to send a private message to the Moderators. They should be able to reset the password for you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: My Account

MacMe — Thu, 16 Aug 2018 02:49:12 GMT

You will need to send a private message to Moderator_Team and ask them for help.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-to-Get-Help/ta-p/251745