topic Re: "No service" on my iPhone 6 - after switching over from Wind in Get Support

"No service" on my iPhone 6 - after switching over from Wind

chocotofu — Wed, 05 Jan 2022 05:31:29 GMT

A couple days ago I switched from Wind to PM. I ported my number over when I switched. However, the PM SIM card doesn't work on my unlocked iPhone 6. I've tested the card out in my old Nexus 5 and it worked seemlessly.

I've tried deleting profiles, restoring it to factory settings through itunes. There are no APN settings for me to change as it doesn't show up in any of the settings.

Anyone know what the problem is??

Thanks.

Re: "No service" on my iPhone 6 - after switching over from Wind

Rockdaddy22 — Thu, 17 Nov 2016 18:35:15 GMT

No service or no data? If no service, then your phones probably not unlocked.

Re: "No service" on my iPhone 6 - after switching over from Wind

neilselden — Thu, 17 Nov 2016 18:36:40 GMT

Hi,

What version of iOS do you use?

Update to the latest and see if you can edit your APN settings.

If not, you'll have to go here to get access to your APN settings/.

Hope this helps,

Neil

Re: "No service" on my iPhone 6 - after switching over from Wind

chocotofu — Thu, 17 Nov 2016 18:41:55 GMT

No service - so no data, no calling, no texting available.

I've had someone else pop their Fido sim card in and the iPhone worked right away and I used it on Wind before this, so the phone is unlocked.

My phone is also up-to-date with iOS 10.1.1

Re: "No service" on my iPhone 6 - after switching over from Wind

Rockdaddy22 — Fri, 18 Nov 2016 00:40:10 GMT

Well apn has nothing to do with calls, so something's wrong with the phone, where is this phone from?

Re: "No service" on my iPhone 6 - after switching over from Wind

chocotofu — Mon, 21 Nov 2016 00:18:38 GMT

Phone was brought brand new, box unopened, off Kijiji.

Any more suggestions??

Re: "No service" on my iPhone 6 - after switching over from Wind

Rockdaddy22 — Mon, 21 Nov 2016 00:20:35 GMT

Could it be from china or some weird place, just curious. Have you tried your sim in a different unlocked phone? You might need to contact a mod.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/m-p/85858#U85858

Re: "No service" on my iPhone 6 - after switching over from Wind

Rockdaddy22 — Mon, 21 Nov 2016 00:21:01 GMT

Also how do you know it's unlocked?

Re: "No service" on my iPhone 6 - after switching over from Wind

Rockdaddy22 — Mon, 21 Nov 2016 00:21:43 GMT

Never mind it's obviously unlocked

Re: "No service" on my iPhone 6 - after switching over from Wind

jimmyche — Mon, 21 Nov 2016 00:28:11 GMT

Try enabling your LTE under setting > cellular > Cellular options

Is there any onscreen prompt? like no sim?

To me, there could only be 3 things.

The sim, The sim tray and the sim contacts in the phone.

It's a wild shot, but also try your phone, pm sim with another iphone sim tray.

Re: "No service" on my iPhone 6 - after switching over from Wind

mohammedessam — Mon, 21 Nov 2016 03:33:31 GMT

@chocotofu

check to see if your iphone is blacklisted

just input the imei into this website and it will tell you if the phone has been reported lost/stolen

http://www.protectyourdata.ca/en/check-the-status-of-your-device-in-canada/

You should never buy iphone's from kijiji

very risky

Re: "No service" on my iPhone 6 - after switching over from Wind

chocotofu — Mon, 21 Nov 2016 03:45:59 GMT

The LTE was enabled, no prompt of any kind, all I see is no service in the status bar.

I also checked my imei and nothing is reported.

Re: "No service" on my iPhone 6 - after switching over from Wind

Rockdaddy22 — Mon, 21 Nov 2016 13:27:31 GMT

Obviously an issue with the phone, maybe it doesn't have the proper bands to run on this network.