topic Re: Activation failed in Get Support

Activation failed

lfunk — Wed, 05 Jan 2022 05:31:24 GMT

Re: Activation failed

phn419 — Thu, 17 Nov 2016 18:21:10 GMT

Same error, but havent gotten email

Re: Activation failed

lololoso — Thu, 17 Nov 2016 18:37:47 GMT

I have the same error porting from Wind, got the email. Also I cant seem to log into my self-serve account, my email does not seem to be saved.

Re: Activation failed

lfunk — Thu, 17 Nov 2016 19:01:33 GMT

Now I'm getting messages stating

"You have been sent a text but you need to have texting in your plan to recieve it" I signed up for the unlimited texting etc. Same for when I send a message

@Saray_O

Re: Activation failed

lololoso — Thu, 17 Nov 2016 20:11:32 GMT

Yes I got that too, I don't think anything got activated

Re: Activation failed

lfunk — Thu, 17 Nov 2016 20:55:59 GMT

Now, I can't recieve messages from my Rogers card. Stuck in limbo 😞

Re: Activation failed

lfunk — Fri, 18 Nov 2016 18:00:29 GMT

My refer has recieved an email stating he has succesfully refered a friend yet I still have no service and only partial service on my old Rogers SIM (outgoing texts only). I notice the person spamming the mods has gotten a response, is this what it takes? I have sent PM's to 4 mods but they remain unread. If I could at least login to the account

@Saray_O, @Mary_M, @Shazia_K, @Jeremy_M

Re: Activation failed

thejemer — Fri, 18 Nov 2016 18:07:13 GMT

what issue are you having?

Re: Activation failed

lfunk — Fri, 18 Nov 2016 18:10:32 GMT

Can do anything, text, call, email and my Rogers sim is only allowing me to send, not recieve.

If I could get into my account may I could see where I went wrong

Re: Activation failed

lfunk — Fri, 18 Nov 2016 20:53:48 GMT

It's working now minus data but that could be my settings 🙂 Good luck all

Re: Activation failed

thejemer — Fri, 18 Nov 2016 20:55:13 GMT

it is 100% settings fam. look it up in the forum and you should be beauty

Re: Activation failed

klodia1185 — Fri, 18 Nov 2016 21:07:40 GMT

Same issue....

I was going through the SIM activation process (including porting my current cell number over from Rogers) but when I entered my payment info I got a failure message. I can't log into the self service and my email doesn't get recognized as registered with Public Mobile however my other phone which has been activated with Public Mobile sim card reads Public Mobile in the network. I just can't send text or call because it's says it is not included in the plan! What do I do

@Shazia_K, @Jeremy_M, @Mary_M

Re: Activation failed

seokone — Fri, 18 Nov 2016 21:11:32 GMT

yes. same thing happened for me.

not working.. very sad. please help

Re: Activation failed

lfunk — Fri, 18 Nov 2016 21:19:47 GMT

Took about 26 hours, but it just started working. Sorry I can't be more help.

Re: Activation failed

lfunk — Fri, 18 Nov 2016 21:32:20 GMT

Yup, it was the APN settings, all system go now

Re: Activation failed

asnuc — Mon, 28 Nov 2016 17:56:05 GMT

I have an activation failed and my credit card was already charged. Im coming from fido. Please advise asap @Mary_M @Jeremy_M @Shazia_K

Re: Activation failed

dkim05 — Sat, 10 Dec 2016 01:31:25 GMT

I have the same problem. I tried to activate and payment went through but I can't login to account and SIM card is still not active. Can someone please take a look at the issue?