topic Re: Android updates for S7 in Get Support

Android updates for S7

oh-well — Wed, 05 Jan 2022 05:30:33 GMT

I've been with Public Mobile for 2 or more years now and my phone is still on Android 6.0 Marshmallow. How come the Android updates have not been pushed to my phone? Checked for manual download and says my phone is up to date with latest software.

Re: Android updates for S7

kav2001c — Tue, 14 Aug 2018 13:53:10 GMT

The S7 has Android 8 update already

Are you using Smart Switch?

Re: Android updates for S7

mimmo — Tue, 14 Aug 2018 13:54:43 GMT

I managed to update my essential by adding a non Telus sim (it was inactive). Not sure if that will work for your phone.

Re: Android updates for S7

Effort — Tue, 14 Aug 2018 14:02:44 GMT

Are you using the global version of the S7 or the Canada version? Quite possibly the phone is geo-blocked to a specific region and you might need to download a VPN and trick the server it's connecting to that you're from a region where it's supported.

Re: Android updates for S7

will13am — Tue, 14 Aug 2018 15:15:57 GMT

@mimmo wrote:
I managed to update my essential by adding a non Telus sim (it was inactive). Not sure if that will work for your phone.

Essential is very different in the android space. They are in a rare group that treat software updates as part of an included service with the phone purchase, much like Apple which provide cradle to grave software support. Samsung on the other hand sees software support as a competitor to future phone sales. This is one of the major reasons why I mock the brand so much.

Re: Android updates for S7

mimmo — Tue, 14 Aug 2018 16:25:00 GMT

I mentioned it because I had the same issue with my phone, click check updates and nothing happened swapped sim and boom update was available.

Samsung vs essential are different yes that is why I mentioned it.

Also if the phone is rooted that might cause no updates I think

Re: Android updates for S7

oh-well — Tue, 21 Aug 2018 18:15:31 GMT

The phone was originally from Freedom Mobile and when i did the switch i changed the phone to default to the Telus factory settings.

Re: Android updates for S7

oh-well — Tue, 21 Aug 2018 18:17:27 GMT

Phone was from Freedom Mobile but when i did the switch set the factory settings to Telus. I can't remember how I did it but it was like entering # a bunch of numbers and it allows you to choose the factory setting to another carrier.

Re: Android updates for S7

oh-well — Thu, 23 Aug 2018 15:18:51 GMT

Should be Canada because i bought it from wind at the time.

Re: Android updates for S7

hxj140 — Sun, 26 Aug 2018 15:08:02 GMT

You can also update the phone using a stock carrier from sammobile.com, updato.com, or samsung-firmware.org with Odin.

Re: Android updates for S7

Horemansuk — Thu, 30 Aug 2018 19:45:19 GMT

Sammobile.com is your friend.

Download the updadate from there. You also need Odin and a Windows computer.

You will need some computer skills, the instructions are detaledd on Sammobile and many other sites.