topic Free up number in Get Support

Free up number

josesphsanzsole — Tue, 04 Jan 2022 23:44:42 GMT

Hi,

I have 2 public accounts. My second number does not have a registered email but when I try to register it says it may have already been activated. I need some help.

Re: Free up number

ShawnC13 — Mon, 13 Aug 2018 15:39:43 GMT

@josesphsanzsole wrote:
Hi,

I have 2 public accounts. My second number does not have a registered email but when I try to register it says it may have already been activated. I need some help.

Not quite sure what you are saying here as every PM number needs an email associated with it. Did you activate your SIMs in a retail location?

Re: Free up number

will13am — Mon, 13 Aug 2018 15:43:56 GMT

@josesphsanzsole, if you already have an activated service but want to create an online account for the number, use this link. Click on create account. Make sure to use a different email address than your first account. Email alias is acceptable.

https://selfserve.publicmobile.ca/