topic Re: account activation in Get Support

account activation

katmckenzie — Tue, 04 Jan 2022 23:43:53 GMT

I had completed first page of account set up, working on porting my number from Fido. i had to go back a page and now the systems says my sim card is invalid. I can't continue

Re: account activation

Naultd52 — Sat, 11 Aug 2018 17:35:11 GMT

I am currently in the same predicament with a new number. I believe a freind had the same situation and discovered that it takes a few minuted to get it activated. Wait for 1/2 hour and try again.

Re: account activation

Effort — Sat, 11 Aug 2018 17:39:27 GMT

You have two options you can try. You can either delete your cache and cookies or you can use incognito mode.

If you're using chrome, hold CTRL+SHIFT and then tap DELETE and let go of everything. From there select the time frame of all time and clear both cookies and cache. If you're using a different browser, navigate there through the settings.

An easier way is just to use incognito or private mode.

Re: account activation

popping — Sat, 11 Aug 2018 17:40:16 GMT

@katmckenzie

Close your browser. Restart your activation again.