topic Re: I cant log in. in Get Support

I cant log in.

codysmith2018 — Tue, 04 Jan 2022 23:42:35 GMT

I tried to reset my password to get into my account but the email is never sent.

Re: I cant log in.

austinhuang — Fri, 10 Aug 2018 01:52:59 GMT

Ask a moderator.

Also, check if you put in the correct email.

Re: I cant log in.

codysmith2018 — Fri, 10 Aug 2018 01:57:04 GMT

This is all too confusing..wheres these moderators?

Re: I cant log in.

austinhuang — Fri, 10 Aug 2018 02:02:24 GMT

I have linked the method to contact moderators in the previous post.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/251759

Re: I cant log in.

codysmith2018 — Fri, 10 Aug 2018 02:03:37 GMT

thanks.

Re: I cant log in.

Effort — Fri, 10 Aug 2018 02:38:43 GMT

@codysmith2018 wrote:
thanks.

Make sure you provide your name, email, pin, address, alternate phone number, phone number and date of birth so you can skip the step where they ask you to verify your information.