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    <title>topic Re: password in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/password/m-p/256975#M101394</link>
    <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/52847"&gt;@aek1955&lt;/a&gt;&amp;nbsp;You will need to send a private message to the &lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;&lt;SPAN&gt;Moderator_Team&lt;/SPAN&gt;&lt;/A&gt; and they will&amp;nbsp;reset your password.&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;&lt;P&gt;More info on contacting mods:&lt;/P&gt;&lt;LI-SPOILER&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;How can I view my private messages between myself and a Community Moderator?&lt;/STRONG&gt;&lt;/FONT&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT size="2"&gt;&lt;SPAN&gt;Follow the directions in this post:&amp;nbsp;&lt;/SPAN&gt;&lt;A href="http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/m-p/56161/highlight/true#M9215" target="_blank"&gt;&lt;SPAN&gt;http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/...&lt;/SPAN&gt;&lt;/A&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;If I do need Moderator assistance, what information should I provide?&lt;/STRONG&gt;&lt;/FONT&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT size="2"&gt;&lt;SPAN&gt;Once the Community Moderator has responded to your private message, they will provide you with a secure validation link so they can authenticate your account information&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT size="2"&gt;&lt;SPAN&gt;In order to validate your account information, you will be asked for 1) Your account number and 2) Your PIN number&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;FONT size="2"&gt;&lt;SPAN&gt;&lt;STRONG&gt;What are the Contact Support’s hours of operation?&lt;/STRONG&gt;&lt;BR /&gt;Monday - Friday &lt;STRONG&gt;9AM (EDT) - 9PM (EDT)&lt;/STRONG&gt; Saturday - Sunday &lt;STRONG&gt;9AM (EDT) - 7:00PM (EDT)&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/LI-SPOILER&gt;</description>
    <pubDate>Thu, 26 Jul 2018 17:51:10 GMT</pubDate>
    <dc:creator>NDesai</dc:creator>
    <dc:date>2018-07-26T17:51:10Z</dc:date>
    <item>
      <title>password</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/password/m-p/256974#M101393</link>
      <description>&lt;P&gt;I forget my password and secret question&lt;/P&gt;</description>
      <pubDate>Tue, 04 Jan 2022 23:33:12 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/password/m-p/256974#M101393</guid>
      <dc:creator>aek1955</dc:creator>
      <dc:date>2022-01-04T23:33:12Z</dc:date>
    </item>
    <item>
      <title>Re: password</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/password/m-p/256975#M101394</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/52847"&gt;@aek1955&lt;/a&gt;&amp;nbsp;You will need to send a private message to the &lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;&lt;SPAN&gt;Moderator_Team&lt;/SPAN&gt;&lt;/A&gt; and they will&amp;nbsp;reset your password.&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;&lt;P&gt;More info on contacting mods:&lt;/P&gt;&lt;LI-SPOILER&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;How can I view my private messages between myself and a Community Moderator?&lt;/STRONG&gt;&lt;/FONT&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT size="2"&gt;&lt;SPAN&gt;Follow the directions in this post:&amp;nbsp;&lt;/SPAN&gt;&lt;A href="http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/m-p/56161/highlight/true#M9215" target="_blank"&gt;&lt;SPAN&gt;http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/...&lt;/SPAN&gt;&lt;/A&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;If I do need Moderator assistance, what information should I provide?&lt;/STRONG&gt;&lt;/FONT&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT size="2"&gt;&lt;SPAN&gt;Once the Community Moderator has responded to your private message, they will provide you with a secure validation link so they can authenticate your account information&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT size="2"&gt;&lt;SPAN&gt;In order to validate your account information, you will be asked for 1) Your account number and 2) Your PIN number&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;FONT size="2"&gt;&lt;SPAN&gt;&lt;STRONG&gt;What are the Contact Support’s hours of operation?&lt;/STRONG&gt;&lt;BR /&gt;Monday - Friday &lt;STRONG&gt;9AM (EDT) - 9PM (EDT)&lt;/STRONG&gt; Saturday - Sunday &lt;STRONG&gt;9AM (EDT) - 7:00PM (EDT)&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/LI-SPOILER&gt;</description>
      <pubDate>Thu, 26 Jul 2018 17:51:10 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/password/m-p/256975#M101394</guid>
      <dc:creator>NDesai</dc:creator>
      <dc:date>2018-07-26T17:51:10Z</dc:date>
    </item>
    <item>
      <title>Re: password</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/password/m-p/256986#M101395</link>
      <description>&lt;P&gt;&lt;FONT size="3"&gt;you need send a private message to&amp;nbsp;Click &lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;here&lt;/A&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT size="3"&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT size="3"&gt;In your message put it, please include.&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT size="3"&gt;- your account number&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT size="3"&gt;- your phone number&amp;nbsp;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT size="3"&gt;- your account PIN&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT size="3"&gt;- Detailed explanation of specific your issue&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT size="3"&gt;- them can help you a lot nice service Team&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT size="3"&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT size="3"&gt;Good Luck&lt;/FONT&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 26 Jul 2018 19:10:53 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/password/m-p/256986#M101395</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2018-07-26T19:10:53Z</dc:date>
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