topic Re: MMS Issues - LG G4, new Public Mobile plan in Get Support

MMS Issues - LG G4, new Public Mobile plan

HARRIS97 — Tue, 04 Jan 2022 23:31:12 GMT

I'm having issues receiving picture messages since changing to Public Mobile and I'm hoping the community can lend a hand. Settings are below, and as far as I can tell are correct - when not connected to WiFi, I have no issues accessing the internet. But I still can't receive picuture messages - I just get prompted to retry the download.

It's probably something dumb like a typo in the APN settings....but I've looked at it a bunch and can't find an error.

Any suggestions?

Re: MMS Issues - LG G4, new Public Mobile plan

ShawnC13 — Mon, 23 Jul 2018 15:32:13 GMT

Here is what I found for APN settings for that phone

Re: MMS Issues - LG G4, new Public Mobile plan

HARRIS97 — Mon, 23 Jul 2018 15:39:12 GMT

Thanks! Typo in the MMS proxy line...

Re: MMS Issues - LG G4, new Public Mobile plan

ShawnC13 — Mon, 23 Jul 2018 15:44:59 GMT

@HARRIS97 wrote:
Thanks! Typo in the MMS proxy line...

Ah I see you had 79 not 74. Let us know if it is working once you change it.

Re: MMS Issues - LG G4, new Public Mobile plan

pakmode — Mon, 23 Jul 2018 19:46:52 GMT

Welcome to PM OP, glad this worked out.