topic Re: HELP! Can't receive call on new ported activation ! in Get Support

HELP! Can't receive call on new ported activation !

w0lfgang — Tue, 04 Jan 2022 23:30:53 GMT

I too can't receive phone calls to this newly ported number from fongo. What's wrong?

Re: HELP! Can't receive call on new ported activation !

passiveegg — Sun, 22 Jul 2018 23:45:50 GMT

@w0lfgang wrote:
I too can't receive phone calls to this newly ported number from fongo. What's wrong?

it looks like your number did not successfuully port in. please contact the @CS_Agent and let them know your issue. When you message them, give them your acct #, cell phone #, as well as your pin # for verification purposes.

Re: HELP! Can't receive call on new ported activation !

Dunkman — Sun, 22 Jul 2018 23:58:06 GMT

Generally speaking, it is usually better to start a new thread for your problem.

How long did you port out from Fongo? It can take up to one day and sometimes longer (for landlines). As stated above, you will likely need to contact moderator.

Here is instructions to contact moderator:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-How-to-Contact-our-Community-M…

Or just send a private message to moderator through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: HELP! Can't receive call on new ported activation !

Luddite — Mon, 23 Jul 2018 00:36:14 GMT

@w0lfgang Make that 7-10 days to port-out from Fongo. Fongo should continue working until the port-out completes.

Re: HELP! Can't receive call on new ported activation !

w0lfgang — Mon, 23 Jul 2018 03:10:50 GMT

Thanks alot!!