topic Re: LG G5 Issues (Screen lifting, slow to wake) in Get Support

LG G5 Issues (Screen lifting, slow to wake)

Noosh — Tue, 04 Jan 2022 23:30:23 GMT

Hey all,

So I've had my LG G5 for just over a year and I haven't had issues with it like.. at all.

I was watching netflix in bed ~~like a champ~~, and noticed on the left hand bottom side of the actual glass covering the screen is lifting. I can see a sliver of light and I got a quote that it'll be like 140 to fix.. Just wondering if anyone has had this issue and if they got it fixed or just invested in a new phone..

Also, I've been noticing lately that my phone is super slow to wake, either pressing the button or using fingerprint. It makes it seem like it's off. I try to hold the power button and nothing. No vibration asking me if I want to turn it off etc. Then suddenly, like 20 seconds later, everything works and is fine.

From what I saw on some forums it might be because of having the always on screen, but it's always been on so I am unsure. I suppose my next bet is to factory reset it.

Any input is great!

Re: LG G5 Issues (Screen lifting, slow to wake)

MacMe — Sat, 21 Jul 2018 23:42:35 GMT

Is the $140 quote from a third party or directly from LG? If you haven't contacted LG, maybe give them a call.

https://www.lg.com/ca_en/support/warranty

Re: LG G5 Issues (Screen lifting, slow to wake)

Noosh — Sat, 21 Jul 2018 23:45:05 GMT

It's from some independent phone repair guy.

I bought the phone without a warranty so it's not covered at all

Re: LG G5 Issues (Screen lifting, slow to wake)

will13am — Sat, 21 Jul 2018 23:55:30 GMT

@Noosh, from what I have read and feedback from friends who have owned LG phones, I am thoroughly convinced that G stands for garbage! I know tons of people who had G3s and not one didn't complain about something most infamously the boot loop. I know a lot less who own G4s. The biggest complaint was boot loop again. I know of one family that had 3 G4s, all suffered boot loop failure within the warranty period. I know nobody that owns a G5, could be lessons learned from the past. I would definitely not throw money at a repair. Sorry, for your bad experience with a bad line of phones. These days, I often say friends don't let friends buy LG phones.

Re: LG G5 Issues (Screen lifting, slow to wake)

JL9 — Sun, 22 Jul 2018 05:56:09 GMT

My friend has a G4 and swears by LG but I'll always be a Samsung Galaxy guy though and through lol

Re: LG G5 Issues (Screen lifting, slow to wake)

will13am — Sun, 22 Jul 2018 12:45:58 GMT

@JL9 wrote:
My friend has a G4 and swears by LG but I'll always be a Samsung Galaxy guy though and through lol

Surely you friend must think it's not normal to have to charge the battery at least twice a day. He is really lucky to have a G4 that hasn't suffered boot loop failure. It's like a design feature.

Have you tried other brands? I think we are beyond the "IBM PC" era for phones. There are a lot of good brands out there to choose from.