topic Re: Invalid SIM in Get Support

Invalid SIM

MaR2307 — Tue, 04 Jan 2022 23:29:58 GMT

I have a new sim that I'm trying to activate and I'm getting an "Invalid SIM" error.

Please advise.

Re: Invalid SIM

Someone_here — Fri, 20 Jul 2018 23:23:42 GMT

Try with a different browser, try cleaning your cache, try incognito mode.

If it still doesn't work, either you already activated the SIM the first time you tried (without actually knowing it), or the SIM is not new but from an expired account, or it simply doesn't work.

Either way, if first stepd doesn't work, contact a mod about your problem by private message (here's how), giving them the SIM number so they can verify it.

Hope this helps!

Re: Invalid SIM

Cbray1 — Fri, 20 Jul 2018 23:39:52 GMT

If you bought your sim at a retailer, most times they will just give you a new one, they have done it for me in the past. But I would try the moderator first to see if the sim was in fact activated without you knowing.