topic Re: Number Porting Problem in Get Support

Number Porting Problem

le2key — Tue, 04 Jan 2022 23:29:10 GMT

I transfered my number to Public Mobile from Freedom Mobile last night and everything seems to be working well, but for some reason certain landlines can't call through to my phone. Specifically, my home Voip phone. I keep getting a busy/line-in use dial tone. Some landlines, such as my dental office has gotten through, however. I believe there may have been and error with the porting.

My problem seems to be similar to this: https://productioncommunity.publicmobile.ca/t5/Getting-Started/Busy-signal-when-using-landline-to-call-cell-phone/td-p/161351

Any help would be appreciated.

Thank You.

Re: Number Porting Problem

CS_Agent — Thu, 19 Jul 2018 20:03:00 GMT

@le2key, I'm sorry to read about your service issue. Please get back to me with the requested information in the private message I just sent you.

Thank you for your patience!

Aïssata

Re: Number Porting Problem

joannecott — Thu, 25 Oct 2018 17:44:41 GMT

Help port my landline phone number to my cell phone or I am cancelling my Public Mobile Account

Re: Number Porting Problem

Cath — Thu, 25 Oct 2018 18:23:06 GMT

@joannecott wrote:
Help port my landline phone number to my cell phone or I am cancelling my Public Mobile Account

1) Please start your own thread. This thread is for le2key's problem.

2) Threats are useless. They won't get you better or faster service.

3) In your own thread, describe in detail the difficulty you are having and people will be only too happy to help.

Good luck.