topic Re: Switching to Public Mobile in Get Support

Switching to Public Mobile

MSILVER — Tue, 04 Jan 2022 23:28:03 GMT

If I decide to switch to public mobile, do they buy out the existing contract I am in with another provider? I know a few companies do this but am not sure about them.

Re: Switching to Public Mobile

mimmo — Tue, 17 Jul 2018 20:14:14 GMT

No they don't.

Re: Switching to Public Mobile

MSILVER — Tue, 17 Jul 2018 20:21:55 GMT

Thanks for the answer:)

Re: Switching to Public Mobile

smp99 — Tue, 17 Jul 2018 21:07:34 GMT

Hi @MSILVER. You Still need to do the math. It may be cheaper for you to switch to Public Mobile even cancelling your original plan given the cost difference. I know two people who switched from Telus and broke the contract but it was still cheaper after just a few months. They would’ve been on the contract with Telus for over eight still to go

Re: Switching to Public Mobile

srlawren — Wed, 18 Jul 2018 03:02:43 GMT

@MSILVER continuing what @smp99 mentioned, unless you are on a corproate plan with your current contract, providers are NOT allowed to charge you any early cancellation fees as of at least a couple of years ago. The only thing they can bill you for is any outstanding device/tab balance you may have.

Re: Switching to Public Mobile

Jloraf — Fri, 26 Oct 2018 14:44:27 GMT

Don't switch to public Mobil they suck 2 days ago they took my money $42 and my phone still don't work ,after several attempts to get a moderater still no response now I have to go back to my old service provider. Very disappointed .

Re: Switching to Public Mobile

Anonymous — Fri, 26 Oct 2018 14:52:42 GMT

@Jloraf wrote:
Don't switch to public Mobil they suck 2 days ago they took my money $42 and my phone still don't work ,after several attempts to get a moderater still no response now I have to go back to my old service provider. Very disappointed .

@Jloraf:

This is your one and only post here. Did you not think to try to ask questions of the community?

You probably do need moderator help and you did the right thing by sending them a message but very often things can be resolved by the experience and knowledge of people here thereby not needing the mods in the end.

Re: Switching to Public Mobile

Jloraf — Fri, 26 Oct 2018 14:57:49 GMT

I've gone over the solutions that over 20 other people had the exact. Problem as me and only a mod can help.i need my phone to work I don't have time for this,ice lost money because of it.thanks anyway I'm switching back to Virginia.

Re: Switching to Public Mobile

Anonymous — Fri, 26 Oct 2018 15:03:42 GMT

@Jloraf wrote:
I've gone over the solutions that over 20 other people had the exact. Problem as me and only a mod can help.i need my phone to work I don't have time for this,ice lost money because of it.thanks anyway I'm switching back to Virginia.

@Jloraf:

Excellent of you to read up things here to find answers.

If you ported here from Virginia then your service here will need to be active to port back.

Would you mind sharing what your problems were? I know you said you don't have time for this but I'm sure we'd all be curious to know what's going on for you so we can nod and think yup...moderator.

Re: Switching to Public Mobile

stonechucker — Fri, 26 Oct 2018 15:10:01 GMT

If you've read the 20 other issues you say you have, you'd see the response times are at least 72 hours.

Give your head a shake, and ask for assistance. There are great folks here who can help.

Or, just leave. Those who fail to ask for assistance will never learn.