topic Re: Account Locked in Get Support

Account Locked

mohpreet — Tue, 04 Jan 2022 23:27:42 GMT

My account is locked. I tried clicking "forgot password" link and was told that an email has been sent which I never received.

Please help!

MOHPREET MANKOO

Re: Account Locked

will13am — Mon, 16 Jul 2018 17:55:57 GMT

@mohpreet, the password reset feature is not working at the moment. You will need moderator team assistance with the password reset. The moderator team can be reached via private message using this link. Refer to the following knowledge base link for information on contacting the moderator team.

Re: Account Locked

Anonymous — Mon, 16 Jul 2018 19:14:32 GMT

Frist try it different browser internet, to you clicking "forgot password"

https://selfserve.publicmobile.ca/forgot-password/

https://productioncommunity.publicmobile.ca/t5/authentication/forgotpasswordpage?dest_url=https:%2F%2Fproductioncommunity.publicmobile.ca%2Ft5%2FPublic-Mobile-Community%2Fct-p%2FPublic_Mobile_Community

and you will see is working and if not work you need send a private message to Click here

In your message put it, please include.

- your account number

- your phone number

- your account PIN

- Detailed explanation of specific your issue

- them can help you a lot nice service Team

Good Luck