topic Re: Change SIM Card PLEASE HELP in Get Support

Change SIM Card PLEASE HELP

paulhern — Tue, 04 Jan 2022 23:27:36 GMT

Hello,

I have had some issue's getting my account running as I ported from Virgin. I can not access my self serve account and need to change my SIM so I will have a working phone again.My details are below

Paul Hernandez

Edited: Removed private information ShawnC13

Re: Change SIM Card PLEASE HELP

Dunkman — Mon, 16 Jul 2018 14:46:07 GMT

Hi Paul,

Please do not put your private information on a public forum. Anybody can view your information. You can edit. You need to private message one of the PM moderators for help on this issue. Usually takes up to 4 hours to port. If beyond that time frame, need to contact moderator.

Here are the instructions to contact moderator:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-How-to-Contact-our-Community-M...

Re: Change SIM Card PLEASE HELP

Mary_M — Mon, 16 Jul 2018 16:59:24 GMT

Good afternoon @paulhern,

This is just a reminder that I've responded to your private message 🙂

Regards,

Mary