topic Didn't Receive Sim Card for Order # 90458 from Nov 7 in Get Support

Didn't Receive Sim Card for Order # 90458 from Nov 7

schoi0708 — Tue, 04 Jan 2022 23:27:24 GMT

I ordered sim card for my dad on Nov 7 and received the shipping notification email on Nov 9 6:53 PM.

It's been 11 days and I still haven't received the sim card yet.

I sent out the email request on Nov 15 8 am, past 48 hours and still haven't received response yet.

Please help me out here. Really hoping to sign my dad up with Public Mobile! Thanks.

Re: Didn't Receive Sim Card for Order # 90458 from Nov 7

pmdarrow — Thu, 17 Nov 2016 15:22:25 GMT

Exact same situation with me, order number 90249. Really hoping to get this!

Re: Didn't Receive Sim Card for Order # 90458 from Nov 7

SnipaJay — Thu, 17 Nov 2016 15:30:53 GMT

You can message brooke_C to track down the sim card for you (See Brooke's post in this thread)

Alternately, if you live in Montreal, Vancouver, or Toronto you can pick up a sim card (locations and more information listed in this post)

Re: Didn't Receive Sim Card for Order # 90458 from Nov 7

pmdarrow — Thu, 17 Nov 2016 15:45:58 GMT

Thanks, my SIM card was tracked down and it's still in transit so they're going to FedEx Express me a new one since I ordered mine so long ago. @schoi0708: contact support via email!