topic $39/mo 20GB Plan Future Change Deleted! Everyone Check My Account / Subscriptions! in The Lounge

$39/mo 20GB - New Plan / Includes International Text Messaging / New and Current Customers

PM_5G — Wed, 24 May 2023 23:57:52 GMT

$39 20GB New Plan

This plan is now available for current customers and new sign ups.

I was able to change my $40 15Gb plan to this new plan for my next billing cycle - upcoming subscription.

Previous offer of 20Gb for $45/mo minus $6/mo for 24 months offered up to May 15th was only available for new customers. This discount has now been removed and is nowhere in the wording as a short term discount so the plan should be ongoing at $39 rate!

Also got this reply confirming International Text is Included

CS_Agent:

"I can confirm at this moment that all the plans that we currently have include unlimited international text messages. I am aware of the fact that on the website this detail is not being specified. I do apologize for this situation, this is a cosmetic issue that will be solved soon. Let me know if you have any other inquiries."

Re: $39/mo 20GB - New Plan / Includes International Text Messaging / New and Current Customers

Handy1 — Thu, 25 May 2023 00:00:12 GMT

@PM_5G That’s great , many here been wondering about the International text , with the new plans thanks for the feed back

Re: $39/mo 20GB - New Plan / Includes International Text Messaging / New and Current Customers

LitlLdy — Thu, 25 May 2023 00:16:05 GMT

@PM_5G wrote:
$39 20GB New Plan
This plan is now available for current customers and new sign ups.
I was able to change my $40 15Gb plan to this new plan for my next billing cycle - upcoming subscription.
Previous offer of 20Gb for $45/mo minus $6/mo for 24 months offered up to May 15th was only available for new customers. This discount has now been removed and is nowhere in the wording as a short term discount so the plan should be ongoing at $39 rate!
Also got this reply confirming International Text is Included
CS_Agent:
"I can confirm at this moment that all the plans that we currently have include unlimited international text messages. I am aware of the fact that on the website this detail is not being specified. I do apologize for this situation, this is a cosmetic issue that will be solved soon. Let me know if you have any other inquiries."

@PM_5G , thank you for the confirmation!

Is this the username you we’re trying to get back to? Or am I thinking of someone else? I’m tired. It’s been a very very long day!

Re: $39/mo 20GB - New Plan / Includes International Text Messaging / New and Current Customers

PM_5G — Thu, 25 May 2023 00:49:00 GMT

Had signed up with PM-5G on old system...

Could not use old ID on new portal

Realized I could change the new one I entered to PM_5G

Re: $39/mo 20GB - New Plan / Includes International Text Messaging / New and Current Customers

LitlLdy — Thu, 25 May 2023 00:50:30 GMT

@PM_5G wrote:
Had signed up with PM-5G on old system...
Could not use old ID on new portal
Realized I could change the new one I entered to PM_5G

@PM_5G , ohhh ok, makes sense now! Sorry.

Re: $39/mo 20GB - New Plan / Includes International Text Messaging / New and Current Customers

softech — Thu, 25 May 2023 00:52:54 GMT

@PM_5G wrote:
Had signed up with PM-5G on old system...

@PM_5G

I was reading it as had signed up with PM (for) 5G (plan) on old system

I was so close to reply and ask you how you can activate the 5G plan on the old system, until i realized.. LoL

Re: $39/mo 20GB - New Plan / Includes International Text Messaging / New and Current Customers

DennyCrane — Thu, 25 May 2023 00:53:47 GMT

You got the exact same response I did, letter for letter, punctuation mark for punctuation mark?!

Re: $39/mo 20GB - New Plan / Includes International Text Messaging / New and Current Customers

XionBunny — Thu, 25 May 2023 01:05:44 GMT

@DennyCrane wrote:
You got the exact same response I did, letter for letter, punctuation mark for punctuation mark?!

The Agents tend to follow a script here generally to save time I've noticed.

Re: $39/mo 20GB - New Plan / Includes International Text Messaging / New and Current Customers

damenace — Thu, 25 May 2023 01:24:56 GMT

What about the unlimited Canada talk?

Re: $39/mo 20GB - New Plan / Includes International Text Messaging / New and Current Customers

PM_5G — Thu, 25 May 2023 01:29:57 GMT

Re: $39/mo 20GB - New Plan / Includes International Text Messaging / New and Current Customers

DennyCrane — Thu, 25 May 2023 04:30:33 GMT

I don't think the talk was up for debate.

Re: $39/mo 20GB - New Plan / Includes International Text Messaging / New and Current Customers

PM_5G — Thu, 25 May 2023 05:13:57 GMT

damenace posted

What about the unlimited Canada talk?

I posted the image in reply to his question.....

$39/mo 20GB Plan Future Change Deleted! Everyone Check My Account / Subscriptions!

PM_5G — Fri, 26 May 2023 18:04:48 GMT

Please check the status of your Upcoming Subscriptions / Plan Changes!

Checked My Account/Subscriptions this a.m. and the $39/20Gb plan I had selected to switch to was not showing

I was able to select the new plan again... notice they have now added the international texting....

Upon selecting the above I was presented with this:

Seems they cleared up plan details....

Once I proceeded - I now have the New 20Gb $39 Plan as an Upcoming Subscription...

edited by computergesk541: prohibited content removed

Re: $39/mo 20GB Plan Future Change Deleted! Everyone Check My Account / Subscriptions!

hTideGnow — Fri, 26 May 2023 18:05:24 GMT

thanks @PM_5G for the update. Look like PM fixed the plan change schedule problem

🙂

Re: $39/mo 20GB Plan Future Change Deleted! Everyone Check My Account / Subscriptions!

PM_5G — Fri, 26 May 2023 22:12:05 GMT

Just received this message.....