topic Re: Data Network Issue : Persistent Netflix VPN/Proxy Error (Even without VPN) in The Lounge

Data Network Issue : Persistent Netflix VPN/Proxy Error (Even without VPN)

Jioh_Kim — Mon, 13 Oct 2025 21:36:40 GMT

Re: Data Network Issue : Persistent Netflix VPN/Proxy Error (Even without VPN)

hTideGnow — Mon, 13 Oct 2025 21:00:03 GMT

this is just a community, please remove your phone number and personal details

your Geographic location you get might not be your actual location, the location always shows the Telus data centre where the connection initiated from. You are in BC, so, showing Vancouver or BC is correct. I am a bit surprise it shows Seatle, but that could be just where the FAST data centre is. You can use those where my ip site to confirm

for Netflix, I have no trouble with it. First, uninstall Netflix app, reboot phone. Then Reset Network settings on your phone, and reinstall Netflix app to try again

in case you need PM support agent to help still, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Data Network Issue : Persistent Netflix VPN/Proxy Error (Even without VPN)

hairbag1 — Mon, 13 Oct 2025 21:01:10 GMT

@Jioh_Kim

not sure if this helps but open settings > General > scroll down to find Language & Region...make sure you select Canada. See if that helps.

Re: Data Network Issue : Persistent Netflix VPN/Proxy Error (Even without VPN)

Socrates8567 — Mon, 13 Oct 2025 21:12:13 GMT

I had a buddy who had this problem. He said he set up a second profile on the account and used that one with no problem. Not sure if you want to try that and see if it works.

Re: Data Network Issue : Persistent Netflix VPN/Proxy Error (Even without VPN)

hTideGnow — Mon, 13 Oct 2025 21:13:47 GMT

@Socrates8567 wrote:
I had a buddy who had this problem. He said he set up a second profile on the account and used that one with no problem. Not sure if you want to try that and see if it works.

HI @Socrates8567

can you check with your buddy what was the reason for his issue and why this workaround helps?

Re: Data Network Issue : Persistent Netflix VPN/Proxy Error (Even without VPN)

DisabledHuman — Thu, 20 Nov 2025 00:02:34 GMT

did u try WestNet VPN for true low latency Canadian VPN with US IPs as well?