topic Koodo promotion Stream+ not working for Public Mobile in The Lounge

Koodo promotion Stream+ not working for Public Mobile

Ember1 — Tue, 07 Oct 2025 21:48:33 GMT

Hi all,

There was a promotion last month for all Koodo and Public Mobile customers to get a Stream+ for cheap. This involves subscriptions to Netflix, Disney+ and Amazon Prime. I paid for it but when I go to register it wants me to sign into my Koodo account and I don't have a Koodo account, I have a Public Mobile account.

I can't find a number to call for help for Public Mobile customers, it's all online.

Does anyone know what I should do??

Re: Koodo promotion Stream+ not working for Public Mobile

umnikke8 — Tue, 07 Oct 2025 22:12:49 GMT

You had to make a Koodo account to use the promotion.

Re: Koodo promotion Stream+ not working for Public Mobile

TheSterlinger — Tue, 07 Oct 2025 22:46:06 GMT

@Ember1

Here's a link. You would need to create an account with Koodo. Contact them for follow up.

https://www.koodomobile.com/en/shop/subscriptions/public?CMP=em_x1_PM_acq_STM/PUBLICMOBILE_acquisition_publicmobile_092025&cid=telDM1772655&bid=-924922381&_gl=1*16a0zdb*_gcl_au*MTQzODcxMTUzOC4xNzU2NTE0NDQ4Ljg4NjMxNzUzNi4xNzU3Mjg5ODM1LjE3NTcyODk5Mjc.*_ga*MTMzNzMwOTQ0Ny4xNzUxNDY3OTI0*_ga_5Q4XYYJ879*czE3NTk4NzY0NjkkbzE1MjUkZzEkdDE3NTk4NzY5ODEkajQ2JGwwJGgw

Re: Koodo promotion Stream+ not working for Public Mobile

slusagm — Tue, 07 Oct 2025 22:47:19 GMT

actually, you have to go to the Koodo link here:
https://www.koodomobile.com/en/shop/subscriptions/public

choose a plan and select Add Now and follow the steps to create a Koodo account

Re: Koodo promotion Stream+ not working for Public Mobile

Ember1 — Wed, 08 Oct 2025 17:26:42 GMT

Thank you, I already did that but it's not letting me make a Koodo account, that's the problem

Re: Koodo promotion Stream+ not working for Public Mobile

Maximize1 — Mon, 08 Dec 2025 21:17:18 GMT

I have tried all that and unless you have other koodo service it won't let you cash out. Sucks

Re: Koodo promotion Stream+ not working for Public Mobile

hTideGnow — Mon, 08 Dec 2025 21:24:02 GMT

hi @Maximize1

what you meant by cash you? you are asking them for a refund?