topic Anyone to play soccer in The Lounge

strongly recommand about community moderator for new customer

Cypm — Tue, 04 Jan 2022 23:03:27 GMT

As you know, our Community is the place to get all the Public Mobile help and support you need! The Community is also the place where you can get assistance from our awesome Community Moderators when needed.

very helpful for new custoemr to know about community moderator

Who are the Community moderators?

The Community moderation team consists of 4 awesome team members:
- @Shazia_K | @Mary_M | @Saray_O | @Caroline_D

When are the community moderators available?

Community Moderators are available from Mon-Thursday 9am(EST) to 9pm(EST) and Friday, Saturday, and Sunday from 9am(EST) to 5:30pm(EST)

When should I contact a Community Moderator?

When you posted a question about our products and services and haven’t received a response (On average you should have a response within 30-60min)
When one of our Oracles or Community members decides that your question/issue needs moderator assistance

Which Moderator should I contact?

Regardless of who you tag, your question goes into a pool of questions that is distributed to all of our Moderators. This takes all the guesswork out of the process and means that as long as you are tagging or private messaging at least one of the Moderators, you will get a response. For example, if I were to tag @Mary_M during a time where she is not working, but @Saray_O and @Shazia_K are, then I will receive a response from either @Saray_O or @Shazia_K. This also means that tagging all three Moderators is not necessary.

How should I contact the Community Moderators?

There are two ways that you are able to contact our Community Moderators:

Tagging: Simply tag one of the above Community mods by inserting their name in your topic or reply post. For example, if I wanted to tag Shazia, I would use @Shazia_K to contact her Please do not tag Moderators multiple times for one thread- it will not make them respond any faster. While it may take them 20-30 minutes to get back to you, they will be sure to do so.
Private Messaging: You can do this by searching for the Community Moderator’s name or by clicking on the Community Moderator’s name or Avatar, then, on the right-side of their profile click on “Send this user a private message”

How can I view my private messages between myself and a Community Moderator?

Follow the directions on this post: http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/...

If I do need Moderator assistance, what information should I provide?

Once the Community Moderator has responded to a private message, they will provide you with a secure link so they can authenticate your account information
Your account number and #PIN will be asked for, so we can validate your account information

How quickly should I expect a Community Moderator to respond to me?

During our business hours, our Community Moderators strive to respond to you within 20-30 minutes of you tagging or private messaging them

What other ways can I get assistance if the Community Moderators are not available?

Try posting your question on the Community forums
Contact our support team via email:

Google's new cellular Network

makkahn28 — Tue, 04 Jan 2022 18:24:53 GMT

Did you hear of Goog's recently announced New network for cellular services? Right now its flowing nicely in the US. Wonder if It would make it to Canada, or will there be a lot of moaning, groaning, etc from Carrier A, Carrier B, Carrier C, Carrier D?

Re: Unable to activate SIM

makkahn28 — Tue, 04 Jan 2022 18:37:47 GMT

HELLO @Mansi_G. Thanks. LOVE PM ALOT. USE MY MOTO G Data for EVERYTHING. BUT I WANT LTE. WISHED PM HAD LTE Handsets back during Transition. ME VERY JEALOUS. EVERYONE HAS the POWER of LTE BUT ME. What's difference between LTE and HSPA+ Speeds?

Re: motorola g

makkahn28 — Tue, 04 Jan 2022 19:01:21 GMT

HI. What Moto G (1, 2 or 3rd Gen) are interested in knowing about?

Interesting Samsung S7 mod

DK — Tue, 04 Jan 2022 19:35:01 GMT

http://bgr.com/2016/03/24/galaxy-s7-tricks-dual-sim-microsd/

As always do at your own risk but cool mod none the less.

for future customer

Cypm — Tue, 04 Jan 2022 23:03:47 GMT

before port your number from old carrier, please do some work about learning some others mistake or read carefully while activiating the new account. in that way , it saves a lot of time for make your phone work and less frustation for new ones.

Mod tags

Chaos_Scorpio — Tue, 04 Jan 2022 23:14:01 GMT

Cool new adjustment for the mods (look at their names now, doesn't say PM, says MOD).

🙂

Thankful

imcphers — Tue, 04 Jan 2022 23:26:36 GMT

So glad I'm with Public Mobile. If one carrier bumps their rates, more will follow.

http://mobilesyrup.com/2016/11/16/bell-set-to-increase-the-monthly-price-of-select-wireless-plan-add-ons-this-month/

Free whatsapp global roaming

Mixam — Wed, 05 Jan 2022 05:52:03 GMT

I just read about how KnowRoaming is offering free whatsapp calls and texts roaming when out of your home country. I just bought two of the sim cards, though you can apparently get a sticker that goes over your sim card. Saw it on RFD and in an Engadget article.

Anyway the premise is this, you get free data roaming (for whatsapp calls and texts only) for no cost aside from the initial sim card purchase. If you want any other data or calls or whatever you can pay for per use or daily unlimited usage for data. I travel to Brazil a lot and I don't actually think I'll ever need any data other than for whatsapp so I can stay connected with people. (Virtually everyone in Brazil uses whatsapp)

Has anyone tried knowroaming before? Any alternatives out there that you know of? The only other ones I know of you have to pay some yearly fee to get the unlimited whatsapp usage usually $10-20 per month.

Only catch as far as I can tell is that your phone has to be unlocked, but honestly if you're on PM, you phone probably is unlocked...

Just seems like a good solution to the lack of global roaming Public Mobile has. Just stick the sticker on your sim card and when you leave Canada you can at least get ahold of people when out and about.

Rexall has Canadian Tire Cards 10% Off

KK — Wed, 05 Jan 2022 06:05:59 GMT

Canadian Tire Gift Cards can be used to buy Public Mobile credit at the Canadian Tire Gas Bars. Tax will be added by Canadian Tire. (Same as depositing through credit card). Plus a $1 service charge. Sale ends tomorrow.

For $120 plan on autopay - the end cost would be (not addressing tax) approx $34.53 a month. Yay!

Account Suspended / Charge incorrect

Nebeninf — Wed, 05 Jan 2022 07:40:40 GMT

Hello,

My payment plan renewed yesterday 17th and today 18th I sitll have no service on it despite my credit card being billed. Also I had joined public mobile during the $38 dollar for the 4gb special , but I was charged 127 instead of 114. I'm wondering if this is because my credit card was at one point stolen and I had to replace it, which interrupted the AutoPay process?

Thanks

FAQ: How the Province-Wide Unlimited Talk Plan Works

pm-smayer97 — Tue, 04 Jan 2022 20:11:05 GMT

Here is a summary of how the Province-Wide Unlimited Calling Plan works:

Outbound calls to a tel # with an area code within the same province you are physically located are always free, regardless of the choice of unlimited calling plan.
Outbound calls to a tel # with an area code outside the province you are physically located are long distance.
Inbound calls to your tel # while you are outside your home province are long distance (see notes 1 and 2).
All inbound calls to your tel # while you are inside your home province are always free (see note 1).
of course, outbound calls to the U.S. from anywhere in Canada are long distance.
If you need inbound or outbound calls while in the U.S., you must get a U.S. Talk-based add-on for calls to complete.

For any calls considered long distance, you either need an Unlimited plan or a long distance add-on, otherwise the call will not complete and inbound calls will go straight to voicemail (see note 2).

If you do not want to use a L.D. add-on, you can try to use an app using your data to make either outgoing or incoming calls, either app to app, or some can handle app to land or cell phone line directly, usually for a small fee.

NOTES:

Home province is based on the area code of your tel #, not your registered address on the account, which may be different.
In scenario 3. above, officially you need a L.D. plan/add-on but some users have reported being able to receive inbound calls without one. YMMV but you can try your luck and if it does not work simply add the feature you need.
Data and text are Canada wide, regardless of plan you have.

HTH

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Go here to the thread below if you want to be notified when a new Public Mobile (PM) promo and changes comes out!

https://productioncommunity.publicmobile.ca/t5/Public-Lab/Subscribe-to-this-thread-if-you-want-to-be-notified-when-a-new/idc-p/208662#M9004

"Moving customers 'up the value chain'"

youbme — Wed, 05 Jan 2022 09:23:35 GMT

Interesting read from MobileSyrup,

https://mobilesyrup.com/2018/03/06/public-mobile-offers-customers-40-6gb-koodo-promo-plan/

My favourite part:

"In the most recent Telus earnings' call, CEO Darren Entwistle noted that moving customers 'up the value chain' from Public through Koodo and Telus is a key strategy for the company."

We're in good hands everybody! In the end of the day, pick your poison.

Data tracking app for iPhone

GreatCanadian — Tue, 04 Jan 2022 21:07:54 GMT

Hi all,

My phone is an Android so I use the Data Witness app graciously provided by our very own @IWIK.

My wife and daughter have iPhones. I've been reading up on apps to track 90 day plans, and I have determined that My Data Manager will do the job. Tried it on my Android and it seems good. Do any of you use something on your iPhones that you consider to be better than My Data Manager? Any issues like too many ads, innacuracies, etc.?

Thanks in advance for any advice.

Painless process at London Drugs (V6X 2E3)

jingsz — Tue, 04 Jan 2022 23:35:40 GMT

Officially about a week since I signed up and wanted to share my experience -

Great mobile/tech support tech at this London Drugs store - helpful and knowledgeable, made the transition and process smooth as butter!

Only criticism would be that they are still selling the old vouchers - so I could only purchase a $43 dollar credit Vs. $40. Not a big deal since the extra $3 bucks will sit in my account for next payment, but would be great if PM would ensure that their 3rd party retail stores are up to date.

Harbinger of things to come???

will13am — Wed, 07 Nov 2018 02:18:18 GMT

We are paying a lot more per GB of data compared to the US. I know that Canada has more land mass and much smaller population. It's not like there's a cryc tower in every corner of the country.

https://www.engadget.com/2018/11/06/verizon-cuts-prepaid-unlimited-plan/

Anyone to play soccer

akrit — Sat, 15 Dec 2018 00:03:12 GMT

Hey I live in Halifax. Is there anyone who is interested in playing soccer for the Winter?

I don't have any work to do and I am free all day and don't have any soccer playing friends.

So, is there anyone interested?

😃

Carld123 — Mon, 24 Dec 2018 18:35:31 GMT

Keep warm and...

TMS — Tue, 25 Dec 2018 00:14:17 GMT

...Merry Christmas and Happy Holidays to everyone. 🎅🤶☃️⛄️❄️🎄

Finally a properly priced MNO

Keagenmiller — Wed, 26 Dec 2018 03:31:50 GMT

I am so happy to have finally found Public Mobile. It is about time Canada is offered a service that is priced fairly for those who have their own equipment and wish not to be stuck into a high priced contract.

I myself have been with a couple different wireless carriers in the past and all still over priced while offering low data addons. It was a huge surprise when I came to find PM on a facebook post. Instantly I thought it was a scam because the plan I was interested in was a third the price I was paying for with Rogers. After checking into what people were saying about PM I ended my contract with Rogers and ported over my number. I calculated it would cost me less to pay Rogers what was left on my contract than it was to finish the contract, by nearly 500 bucks!

So far I am more than impressed with PM and have recruited one friend so far and plan to tell everyone I know how best to save their cash and still have A1 service nationwide.

So happy to have made the switch!