topic Re: Unauthorized payments as I don't have a Lucky Mobile Account in The Lounge

Unauthorized payments as I don't have a Lucky Mobile Account

Whateverworkseh — Thu, 17 Jul 2025 21:35:40 GMT

My MC Debit is being charged monthly for an account that I don't have. I need a refund and can't figure out how to reach someone to get this sorted out!!

Re: Unauthorized payments as I don't have a Lucky Mobile Account

porcupine — Thu, 17 Jul 2025 16:22:17 GMT

Click on the envelope in the bottom right corner and follow the prompts

Re: Unauthorized payments as I don't have a Lucky Mobile Account

will13am — Thu, 17 Jul 2025 16:22:41 GMT

@Whateverworkseh , if you are being charged for a Lucky Mobile account incorrectly you need to take that up with Lucky Mobile. Public Mobile has nothing to do with that carrier brand.

Re: Unauthorized payments as I don't have a Lucky Mobile Account

BenMaverick — Tue, 29 Jul 2025 03:26:24 GMT

If you don't have an account, It sounds like someone may have unauthorized access to your credit/Debit card.

Something like this would be best reported to your bank. If it was an unauthorized online charge, as it would be in this case, They can submit a claim under your customer protection. You may want to freeze that card and get a new one as a precaution as well.