topic Re: FIDO Charges DECLINED PAYMENT in The Lounge

FIDO Charges DECLINED PAYMENT

Appwarez — Mon, 03 Mar 2025 10:23:07 GMT

Hello there,

I have change my service provider after 3years from the FIDO and applying a charge related to a declined payment without prior notification or consent, despite my account being officially closed. This practice violates transparency and consumer protection standards.

Received the next month bill C$70 for payment declined. but officer in charges declined my suggest but agreed 50% off it, but i have not agreed on it.

How could it sort this out this matter. your suggestion would be welcome.

Regards

Re: FIDO Charges DECLINED PAYMENT

BKNS27 — Mon, 03 Mar 2025 09:26:41 GMT

@Appwarez

Did you port into Fido or PM? Your title and description is confusing.

You should contact the carrier you are porting into.

Re: FIDO Charges DECLINED PAYMENT

slusagm — Mon, 03 Mar 2025 09:29:20 GMT

Who charged.you a declined payment charge? Fido? PM does not have such charges. If you rolled back a PM charge, it will only affect your service and PM won't give you a declined payment charge. If yoi5sre talking about Fido or other company charged that , you are in the wrong place to talk about that

Re: FIDO Charges DECLINED PAYMENT

Sal888 — Sat, 05 Apr 2025 21:52:12 GMT

Speak with Fido customer service and if your billing issue hasn't been resolved open up a ticket with CCTS.