topic Re: Wifi in The Lounge

Wifi

Brenda-56 — Tue, 11 Mar 2025 10:22:52 GMT

I have no wifi or internet my boll automatically comes out if my account and it is always paid

Re: Wifi

Phil_Adelphus — Tue, 11 Mar 2025 11:29:49 GMT

@Brenda-56 Do you mean your cellular data is not working, or do you really mean wifi (which is not provided by Public Mobile)? Are voice calls and texting still working?

Re: Wifi

Yummy — Tue, 11 Mar 2025 14:56:02 GMT

WiFi has nothing to do with PM service.

Internet through DATA is different story as PM provides that if you have enough data. How about other services? SMS/calls?

Re: Wifi

funpig1 — Tue, 11 Mar 2025 15:30:50 GMT

@Brenda-56

Make sure your internet is turned on and your mobile network is set to Public Mobile. Reset you network or restart you phone.

If all else fails, contact a customer agent:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Good luck .