topic Re: CCTS complaint on PM rewards program change in The Lounge

CCTS complaint on PM rewards program change

jzxdrift_100 — Wed, 27 Mar 2024 18:53:12 GMT

Morning y'all,

I could've been explaining my situation but I'm sure 99% of the old rewards program customers are in the same boat, basically losing almost all their discounts.

Long story story short, I already submitted a complaint with CCTS and it got accepted. I encourage each and every one of you to do the same, to show PM who's boss.

Make sure you have proof of communication with PM regarding this issue, so you can attach it to your complaint. You gotta show that you tried resolving the matter directly with provider first.

https://www.ccts-cprst.ca/for-consumers/complaints/complaint-form/

The more of us, the better.

Cheers.

Re: CCTS complaint on PM rewards program change

fixin — Wed, 27 Mar 2024 22:22:07 GMT

@jzxdrift_100 - I cannot put out a CCTS complaint because I am on the Points. 😕

But at least @Reward12 the CCTS took $140 from Public Mobile's wallet for the complaint! 🙃

Re: CCTS complaint on PM rewards program change

jzxdrift_100 — Wed, 27 Mar 2024 22:26:39 GMT

Maybe it has little to no effect but it's doesn't mean we have to eat the sh*t we're being fed, does it?

Re: CCTS complaint on PM rewards program change

jzxdrift_100 — Wed, 27 Mar 2024 22:24:26 GMT

Whoever can, whoever is on old rewards currently.

Re: CCTS complaint on PM rewards program change

fixin — Wed, 27 Mar 2024 22:31:58 GMT

@jzxdrift_100 - I know that over 20,000 are leaving PM due to this and probably 1-5K are filing CCTS Complaints just based off of the announcement.

Re: CCTS complaint on PM rewards program change

jzxdrift_100 — Wed, 27 Mar 2024 22:35:09 GMT

Good. The more, the better.

Re: CCTS complaint on PM rewards program change

jzxdrift_100 — Wed, 03 Apr 2024 06:50:18 GMT

Just wanted to share the response regarding CCTS complaint. Don't know how to tag PM, but hey, PM, you're pathetic. It is not about what you can and can not do, terms and conditions obviously cover your asses up, it's about your relationships with loyal customers and how much you care about them, which is zero care in this case. Giving huge amounts of expireable data as a thank you, really? You're making people laugh. Most of us obviously won't be able to use that much before it expires. Hope you go bankrupt one day when everyone leaves you.