topic Re: 240GB bonus in The Lounge

240GB bonus

BernieD — Fri, 22 Mar 2024 17:03:22 GMT

Long time Public Mobile user and I just receive a notification that 240GB was added to my account as a thank you.
Yea sure 240GB that expires in 150 days that I will never use is not really a thank you but a total joke IMO.

I know the executives dont care but I had to vent and get it off my chess. Will I switch to another provider, I dont know but I will certainly be looking around. Something I havent done for years.

Re: 240GB bonus

hTideGnow — Fri, 22 Mar 2024 17:49:42 GMT

HI @BernieD

sorry, no one like this. But mobile carrier has right to change the rewards it offers. We really can't do much 😞

Re: 240GB bonus

BernieD — Fri, 22 Mar 2024 19:55:46 GMT

Did I say anything about the Rewards. I only said that for some of us with the unlimited data, this bonus data means nothing.

Re: 240GB bonus

BernieD — Fri, 22 Mar 2024 20:41:14 GMT

Oh and if I switch to a lower plan, I would loose the 240gb bonus. SMH wow, thats a thank you alright.

Re: 240GB bonus

hTideGnow — Fri, 22 Mar 2024 20:43:11 GMT

HI @BernieD

sorry, PM made it clear on the FAQ, you cannot downgrade your plan or you will loss the addon

Re: 240GB bonus

BernieD — Fri, 22 Mar 2024 20:48:19 GMT

Exactly, so what is the point of the 240GB "Bonus"

Re: 240GB bonus

hTideGnow — Fri, 22 Mar 2024 20:49:32 GMT

@BernieD wrote:
Exactly, so what is the point of the 240GB "Bonus"

HI@BernieD I guess to keep you stay with the same plan 🙂

but yes, we all agree it shouldn't have that 150 days terms as well

Re: 240GB bonus

Luddite — Sat, 23 Mar 2024 00:10:42 GMT

@BernieD The point of data bonus is to look as if Telus is generous, while incurring a negligible cost. It really is galling to know they could just as easily have made that a data bonus with no expiry date and independent of your plan.