topic No Internet/Wifi in The Lounge

No Internet/Wifi

rominaa — Tue, 23 Jan 2024 02:11:43 GMT

My services were disconnected because my card was expired on my account, so I switched it and made my payment. A few hours have passed and I still don't have access to internet (wifi on my phone and computer). Does anyone know how long it usually takes to reconnect?

@CS_Agent

Re: No Internet/Wifi

softech — Tue, 23 Jan 2024 02:14:18 GMT

@rominaa

does incoming and outgoing calls work?

Make sure you have mobile data turned on. And check if you have data limiter on, turn it off if so

Re: No Internet/Wifi

rominaa — Tue, 23 Jan 2024 02:15:46 GMT

Calls work, mobile data works. My wifi internet on my computer and wifi on my phone aren't working 😞

Re: No Internet/Wifi

softech — Tue, 23 Jan 2024 02:18:49 GMT

@rominaa

this is your home internet issue, not PM.

I would say, try reboot your home router and/or the home internet router. Call your internet provider

Re: No Internet/Wifi

RavingRaven — Tue, 23 Jan 2024 02:19:05 GMT

@rominaa

Wifi is your home internet provider not Public Mobile. Arrange payment with whomever provides that service.

Re: No Internet/Wifi

rominaa — Tue, 23 Jan 2024 02:57:52 GMT

omg I'm an idiot, thanks for the replies 😭

Re: No Internet/Wifi

RavingRaven — Tue, 23 Jan 2024 03:38:44 GMT

@rominaa

Lol....we all have our moments.