topic Re: I hope $24/4gb can also open for existing customer in The Lounge

I hope $24/4gb can also open for existing customer

Carolccc — Fri, 22 Dec 2023 21:42:20 GMT

I hope $24/4gb can also open for existing customer. Like Fido now is wining back old customer by $29/50gb data. I hope public mobile also can offer this $24 new plan for existing customers.

Re: I hope $24/4gb can also open for existing customer

hTideGnow — Fri, 22 Dec 2023 19:24:09 GMT

HI @Carolccc

I hope too, but you are just posting in a community that mostly read by customers like you

to have your voice heard, please submit a ticket with CS Agent and ask them to escalate for management:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: I hope $24/4gb can also open for existing customer

Handy1 — Fri, 22 Dec 2023 19:24:55 GMT

@Carolccc Wow that’s great win back plan for Fido thanks for sharing . Just have to keep fingers crossed and keeping an eye on the website and community for new plans being offered by PM for existing customers like us

Re: I hope $24/4gb can also open for existing customer

HALIMACS — Fri, 22 Dec 2023 19:25:23 GMT

Watch the Announcement section https://productioncommunity.publicmobile.ca/t5/Announcements/bd-p/Announcements or check your plans options in self serve account daily for the next several days and I think you’ll see some short term offerings.

Re: I hope $24/4gb can also open for existing customer

Andy85 — Fri, 22 Dec 2023 20:24:29 GMT

Hi @Carolccc,

I hope that there will be a reaction from Public Mobile similar to Black Friday. As we witnessed with Black Friday, Public Mobile kept adding new deals or modifying existing ones on a daily basis to respond to their competition.

As of right now, the available plans to existing plans are few and far between. There is nothing offered in the 10 - 20 - 30 gig range.

The plans offered to existing Quebec members are:

The plans offered to existing members for the rest of Canada:

Hopefully there will be more variety soon! The best thing is to remain patient and check up on the plan page often. Public Mobile is known to update their offers frequently.

Re: I hope $24/4gb can also open for existing customer

Jonavin — Fri, 22 Dec 2023 23:23:58 GMT

So many of us want to give Public Mobile an extra $9+ a month but we can’t. I really hope the open up these plans to existing customers

Re: I hope $24/4gb can also open for existing customer

Jonavin — Fri, 22 Dec 2023 23:26:08 GMT

Has that ever happened before.

Re: I hope $24/4gb can also open for existing customer

Handy1 — Fri, 22 Dec 2023 23:27:47 GMT

@Jonavin They do offer existing customers some of these plans at Different times take the 40GB for $34 for new activations now , was offered to existing customers this past Black Friday . So good chance we see it again or even a better plan like they offer Quebec right now 50GB for $34

Re: I hope $24/4gb can also open for existing customer

Handy1 — Fri, 22 Dec 2023 23:28:50 GMT

@Jonavin Yes it happened before

Re: I hope $24/4gb can also open for existing customer

Jonavin — Fri, 22 Dec 2023 23:39:06 GMT

How do you have 15 loyalty? I thought it maxes out at 5?

Re: I hope $24/4gb can also open for existing customer

Handy1 — Fri, 22 Dec 2023 23:41:14 GMT

@Jonavin It does max out at $5! But I’m comming off a 90 day plan so my rewards are x3

Re: I hope $24/4gb can also open for existing customer

Jonavin — Sat, 23 Dec 2023 00:09:30 GMT

Ah that makes sense

Re: I hope $24/4gb can also open for existing customer

will13am — Sat, 23 Dec 2023 02:01:20 GMT

Please don't spread misinformation. The payment tab displays incorrect information as if the next renewal is also 90 day duration. The rewards will scales accordingly based on the actual plan duration. BTW, you must be tired of posting your upcoming payment screenshot even when it's irrelevant to the question.

Re: I hope $24/4gb can also open for existing customer

Handy1 — Sat, 23 Dec 2023 02:05:04 GMT

@will13am No the next renewal is 30 days on dec 27 and I’m comming off a 90 day subscription . I’ve told folks this my next payment shot will only show 30 days so $5 loyalty and not $15 and only 23 friend referrals not 69 . I’m not being deceptive in anyway . As for showing the screen shot so much is to show folk that these new activation plans also get offered to existing customers too at times

Re: I hope $24/4gb can also open for existing customer

Andy85 — Sat, 23 Dec 2023 02:06:25 GMT

@will13am wrote:
Please don't spread misinformation. The payment tab displays incorrect information as if the next renewal is also 90 day duration. The rewards will scales accordingly based on the actual plan duration. BTW, you must be tired of posting your upcoming payment screenshot even when it's irrelevant to the question.

True... I just realized that too. The price point of the plan is over 30 days but the rewards are scaled over 90. It is misleading but that's how the site has it represented. That's odd 🤔

Thanks for the clarification @will13am

Re: I hope $24/4gb can also open for existing customer

will13am — Sat, 23 Dec 2023 02:10:12 GMT

@Handy1 wrote:
@will13am No the next renewal is 30 days on dec 27 and I’m comming off a 90 day subscription . I’ve told folks this my next payment shot will only show 30 days so $5 loyalty and not $15 and only 23 friend referrals not 69 . I’m not being deceptive in anyway . As for showing the screen shot so much is to show folk that these new activation plans also get offered to existing customers too at times

There are no accolades for showing off. @computergeek541 , we need you to talk your book on being a referral champ.

Re: I hope $24/4gb can also open for existing customer

Oiyee — Sat, 23 Dec 2023 03:15:07 GMT

Yes, i hope it as well!! I don't know why Public does not allow an existing customer to have this option.

Re: I hope $24/4gb can also open for existing customer

Carolccc — Sat, 23 Dec 2023 14:00:57 GMT

I think open the boxing deal to all customers will help keeping existing customers especially for the customers who just join public mobile family for couple months. Now too many wireless carriers company offer good price with a lot of data.

Re: I hope $24/4gb can also open for existing customer

softech — Sat, 23 Dec 2023 14:14:42 GMT

Self-solution removed

Re: I hope $24/4gb can also open for existing customer

Scamp — Sat, 23 Dec 2023 17:10:25 GMT

Yes, I will check back, Christmas Day & Boxing Day but I hope existing customers can get the same deal as I currently pay $30 fir 3GB on 3G network. It’s a shame loyal customers aren’t valued with same deals,why?