topic Re: "sim card not from Verizon" message in The Lounge

"sim card not from Verizon" message

peterbenden — Sun, 10 Nov 2019 11:07:41 GMT

I moved to Germany in 2016 and bought a new phone (unlocked, as all phones here) and transferred all data to new phone. I am now on my 3rd phone and I still get a message once in a while saying "SIM card not from Verizon". Worse, there are apps that I can't load because it tells me that they are "not available in your country". I suspect that there must be something imbedded in whatever data I've transferred (twice now) that makes the phone think I'm still in the US. HELP !

Re: "sim card not from Verizon" message

GinYVR — Sun, 10 Nov 2019 12:17:57 GMT

@peterbendenThis forum is for users of Public Mobile which is a subsidary for Telus Corp in Canada. Verizon is a US company. There are a good chance that your backup was the culprit of all the Verizon apps and information. Clear and reset your phone and see if the problem persists. Good luck.

Re: "sim card not from Verizon" message

will13am — Sun, 10 Nov 2019 12:59:02 GMT

@peterbenden what apps that you cannot install is generating this message on your phone? Perhaps contact Verizon to see what they have to say. Public Mobile is not affiliated with Verizon.

Re: "sim card not from Verizon" message

Tony8 — Sun, 10 Nov 2019 15:55:15 GMT

Hi, I did a google search on this issue, lots of others see it too. Strange it transfers to new phones. Some forums say a temp fix is " settings/applications/applications manager/running.Turned off all verizon apps.Turned off activation agent." until your next reboot. Here is the forum https://forums.androidcentral.com/samsung-galaxy-s5/502616-just-changed-tmobile-sim-card-not-verizon-message.html

Another site suggested a Windows program call "Debloater" , read link below.

https://forum.xda-developers.com/note-4-verizon/help/how-to-bypass-rid-activation-agent-t2921569/page2

I hope you figure it out, and post the info here for other users.

Re: "sim card not from Verizon" message

computergeek541 — Mon, 11 Nov 2019 01:49:44 GMT

@peterbenden wrote:
I moved to Germany in 2016 and bought a new phone (unlocked, as all phones here) and transferred all data to new phone. I am now on my 3rd phone and I still get a message once in a while saying "SIM card not from Verizon". Worse, there are apps that I can't load because it tells me that they are "not available in your country". I suspect that there must be something imbedded in whatever data I've transferred (twice now) that makes the phone think I'm still in the US. HELP !

This message, as far as I can tell is only there to annoy people, perhaps to the point that they don't want ot use the phone at another carrier after unlocking it. It's a software thing, and many Verizon phones will show this message whenever the phone is turned on or restarted with any non-Verizone sim card. The message can be dismissed and ignored. Veirzon even goes out the way to use a custom network unlock code prompt that says something such as "switch carriers - enter code".