topic Re: Self serving in The Lounge

Self serving

zazbot420 — Sat, 10 Nov 2018 05:38:24 GMT

How many people here hate self services and log in

Re: Self serving

will13am — Sat, 10 Nov 2018 13:15:35 GMT

I don't hate the self serve specifically. I don't like the numerous bugs and pitfalls. That combined with the current protracted moderator team response time can make for a nasty situation if you do ever get stuck.

Re: Self serving

srlawren — Sun, 11 Nov 2018 01:40:21 GMT

@zazbot420 based on the title, I thought this thread was going in an entirely different direction, LOL.

To your actual topic though: if you don't like a self-service service, why did you sign up for this one/why do you stay here? I'm just curious. Self-serve is the model here, for better or for worse.

Re: Self serving

Anonymous — Sun, 11 Nov 2018 06:13:44 GMT

@zazbot420 wrote:
How many people here hate self services and log in

No line-ups.

No "your call is important to us" waits.

No agents not knowing how to do things and keep putting you on hold.

No pants needed to go to a store 🙂

No open access by anyone without log in credentials.

Re: Self serving

crystaldahlgren — Mon, 09 Dec 2019 17:54:38 GMT

I love the idea of a price discount as we help each other figure out our issues, and/or solve them ourselves....Little bit disappointed on how many glitches n slow downs there seems to be in the actual process 🤔🤔